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Position Summary:
The Manager, Loyalty Experience is responsible for supporting the development and implementation of program benefits and ensuring a reliable, consistent delivery of Mosaic and TrueBlue customer experience. This team is responsible for, but not limited to, overseeing the program's benefits structure and customer value prop for the TrueBlue and more specifically the Mosaic program. The role will support the Director, Loyalty Program & Experience in the development and construction of the TrueBlue program to maximize customer retention and spend. This role will work cross functionally with the Marketing, Email, and Loyalty Strategy & Analytics teams to identify areas of opportunity to drive consistency and execute strategies that capitalize on those opportunities.
Essential Functions
Minimum Experience and Qualifications
Preferred Experience and Qualifications
Crewmember Expectations
Equipment
Work Environment
Physical Effort
Compensation
Full Time
Transportation
$125k-161k (estimate)
04/28/2024
05/04/2024
jetblue.com
FORT LAUDERDALE, FL
15,000 - 50,000
1999
Public
MIKE THOMPSON
$1B - $3B
Transportation
JetBlue Airways offers passenger and cargo air transportation services to destinations in the US, Mexico, the Carribean, and Central & South America.