The purpose of this job description is to give an overview of what is expected of a Training and Development Manager at Duck Thru Food Stores and Jernigan Oil Company, Inc. The following lists are not all-inclusive.

Responsibilities and Expectations:

• Identify and assess current training needs with the help of Store Supervisors, Paperwork Supervisors, Regional Managers, and the Vice President of Retail Operations of Jernigan Oil Company, Inc.
• Being able to develop a training and development plan for store managers, and being able to adapt that training and development plan or strategy based on different learning abilities of the trainees.
• Work as an interim Store Manager in the event that a store does not have a Store Manager. Covering a store as an Interim Store Manager until a Store Manager can be hired and trained.
• Enhance employees’ skills, performance, productivity, and quality of work.
• Ensure that Store Managers understand what is expected of the position and the needs of the business.
• Follow up after appropriate training has been done at the store level in order to make sure that trainees continue doing what is expected of them and using the tools and techniques that they were taught by you, the Interim Manager/ Training and Development Manager.
• Be able to fill in as Store Manager in the scenario that a Store Manager has to go out for any period of time, whether that be two days or two months.
• Communicating back to the Store Supervisor problems that were seen on your visit to the store. This could be anything from paperwork, cleanliness, and/or vendor issues, etc. Anything that you see the Store Manager or other store employees doing that should be done differently or not at all. This also includes things that should be done, but are not.
• Work in conjunction with the Paperwork Supervisors in order to ensure that all issues are resolved at store level to minimize the issues with the paperwork before it reaches the Paperwork Supervisors.
• When training slows, you will be responsible for helping the Paperwork Supervisors get caught up on their work. This will help you see both sides of the job.

Requirements:

• Excellent communication and leadership skills.
• Ability to plan, multi-task, and manage time effectively.
• Good computer skills.
• Willingness to learn from Store Managers, Store Supervisors, Paperwork Supervisors, Regional Managers, Director of Marketing and Merchandising, and the Vice President of Retail Operations.
• Working with the Vice President of Retail Operations on your schedule. The Vice President of Retail Operations is the direct supervisor for the Training and Development Manager.
• Reporting back to the Vice President of Operations after each store visit.
• Verbally communicating with Paperwork Supervisors, Store Supervisors, and Regional Managers findings and shortcomings of store personnel.
• Clean driving record

Job Specifications:

• Ability to operate necessary machines within the store
• Previous retail experience preferred
• Ability to work nights, weekends, and holidays
• Ability to spend short lengths of time from home in the event of a new store opening or if training extended distance from Training and Development Managers home (1-2 nights).
• Ability to work independently
• Accountable for large amounts of cash
• Ability to maneuver through vendor invoices
• Ability to use a computer and particular software that will be taught to the individual
• Ability to follow instructions

Full-time employees should average approximately forty (40) hours per week. All hours worked in excess of forty hours per week will be paid overtime at one and one-half times the straight hourly rate

Physical Requirements:

• Stocking may require lifting up to 50 pounds
• Intermittent sitting, standing, or bending
• Exposure to cold temperatures when stocking refrigerator units

Benefits:

• 401K
• Paid Time Off (PTO)
• 7 Paid Holidays
• Bi-weekly Pay
• Health, Dental, Vision, and Life Insurance Options
• Bereavement Pay
• Company Provided Vehicle
• Company Provided Telephone

Ability to use safety equipment, including dolly, or hand cart for lifting heavy boxes or other store items, ladders, and grills or deep cooking fryers.