Job Summary:

The Thrift Store Production Manager works under the direct supervision of the Thrift Store Manager. This individual must be a born-again Christian of proven testimony and evidence of spiritual growth including: leadership, discipleship, maturity and discernment, patience, objectivity, and stewardship effectiveness. This person must be able to share his or her testimony with program residents. Excellent customer service being critical, this person will assist customers by phone or in person while overseeing other production staff in their duties. This individual will be able to understand revenue and expenditure reports being generated at the store and demonstrate the ability to meet financial and other management goals on a consistent basis adhering to outlined policies and procedures associated with this job. Will demonstrate the ability to oversee the productions and pricing of merchandise, while managing inventory for maximum return on product.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Christian Commitment:

Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty, and character. Must be able to share with business associates, customers, staff, and residents his or her experience of having a personal relationship with Jesus Christ.

Education and/or Experience:

• Minimum of 2 years college or 2 years retail management experience or a graduate of JARS Program.

• At least 1 year of supervisory experience.

Knowledge, Skills & Abilities:

• Ability to manage in-coming and out-going merchandise, while supervising staff for maximum productivity.

• Ability to maximize production while maintaining a clean production area.

• Excellent interpersonal, creative problem solving, organizational and time management skills.

• Ability to calculate figures and amounts such as discounts and percentages.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to read and follow maps.

Supervisory Responsibilities:

Supervisory responsibilities include the supervision of staff (this includes volunteers), clients, and community service workers in accordance with Jericho’s policies and procedures, while maintaining appropriate boundaries. This may include training, planning, assigning and appraising performance in collaboration with the Thrift Store Manager. As a supervisor, employee will also be required to form effective working relationships with other supervisors, subordinates, ministry staff and the public. Supervisors will be expected to demonstrate aptitude for both personal and professional development as related to future goals and needs of the Jericho Thrift Store and its contribution to the overall ministry of Jericho Road Ministries, Inc.

Physical Demands:

This is a very physical role and requires the employee to regularly lift and maneuver, stand, walk, sit, use hands to manipulate, reach with hands and arms, and to speak and listen. This position may also require that the employee climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to operate a motorized vehicle; a valid Florida driver license is a necessity.

Benefits:

Along with competitive salary we offer the following benefits:

• Paid time off for all full time employees

• Paid time off for major public holidays for all full time employees

• Employee contributed 403(b) Retirement Plan (optional enrollment)

• Employee Merchandise Discounts

Job duties:

Job Duties Include, but are not limited to:

• Administer and adhere to policy manuals, memos and procedures related to this job and remain updated on amendments and changes or memos related to policy, maintaining correct procedures in your work

• Assist managers at all JRM Thrift Store locations as needed

• Assists in off-loading merchandise brought in by driver

• Receives all donations dropped off or delivered by Donation Truck

• Determines salability of all merchandise donated

• Sorts merchandise to proper work area

• Sorts unsalable merchandise to trash or recycling areas

• Maintains organized, uncluttered work areas inside & outside the Production Room

• All donations should be processed onto the sales floor on the day they are received

• Oversee Recycling Storage

• Monitor Recycled clothing trailer

• Locks and unlocks trailer daily

• Oversees pick-up of recycled merchandise by vendor

• Oversee Refuse Areas

• Ensures trash and cardboard goes to appropriate dumpster

• Calls Thrift Store Director to schedule extra trash pick-ups if needed

• Schedules bi-monthly trips to landfill for garbage furniture

• Calls Dispatcher for metal pick-up for recycle

• Account for all merchandise dropped-off

• Ensure meeting targets for number of bins produced daily and weekly following the 5 P’s of Production

• Account for all merchandise produced during the day

• Storage Trailer neatly maintained with furniture or other large merchandise items, donation drop-offs, and recycle.

• Manages all Production Workers

• Able to hold residents accountable to policy manuals and program requirements

• Maintain sales pricing supplies and equipment

• Re-orders needed supplies through Store Manager

• Schedules daily work needs determined by merchandise back-up

• Sets all Prices with assistance from Store Manger

• Prices Furniture and other “big-ticket” items

• Ensure the proper Color Code is used by production workers for pricing

• Informs Manager of Merchandise, priced & cleaned, ready for display

• Schedule, direct and evaluate paid, volunteer, and client staff in these tasks

• Knows, understands, and able to hold all production staff to the five (5) P’s in the correct order: Pick-up, Produce, Price, Put-out, Purge

  • Able to meet weekly production goals following the 5-P’s to ensure on target for goals at month-end

  • Ensure that Production Count Sheets are being used daily

• Ensure housekeeping, merchandising, and organizational standards are maintained

• Ensure that all power is shut off according to guidelines at the end of the day

• Ensure excellent customer service standards are established and maintained