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34 Customer Service Manager - State Farm Agent Team Member Jobs in Riverview, FL

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Ashley Fox - State Farm Agent
Riverview, FL | Full Time
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Jenn Rossmiller- State Farm Agent
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$51k-65k (estimate)
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Jenn Rossmiller- State Farm Agent
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Jenn Rossmiller- State Farm Agent
Riverview, FL | Full Time
$82k-115k (estimate)
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Jenn Rossmiller- State Farm Agent
Riverview, FL | Full Time
$74k-105k (estimate)
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Jenn Rossmiller- State Farm Agent
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Jenn Rossmiller- State Farm Agent
Riverview, FL | Full Time
$88k-113k (estimate)
1 Month Ago
Customer Service Manager - State Farm Agent Team Member
$51k-65k (estimate)
Full Time 3 Months Ago
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Jenn Rossmiller- State Farm Agent is Hiring a Customer Service Manager - State Farm Agent Team Member Near Riverview, FL

*This role requires bilingual Spanish*
Are you a customer-focused individual who enjoys helping others and providing exceptional service? State Farm is seeking a talented and passionate individual like you to join our team as a Customer Service Representative (CSR).
Job Description:
As a CSR at State Farm, you will be responsible for building strong relationships with our customers, assisting them with their insurance needs, and providing top-notch service. You will handle inquiries, process policy changes, and collaborate with our team to ensure customer satisfaction. Your role will involve:
  • Assisting customers: You will address customer inquiries, provide information about insurance policies, and offer guidance on coverage options. Your ability to empathize, actively listen, and communicate effectively will be essential.
  • Policy management: You will handle policy changes, updates, and claims processing accurately and efficiently. Your attention to detail and organizational skills will help ensure that our customers' policies are up to date.
  • Problem-solving: You will analyze complex customer situations and provide creative solutions that meet their needs. Your ability to think critically and make informed decisions will play a vital role in resolving customer concerns.
  • Collaboration: You will work closely with our team of professionals to share knowledge, learn from one another, and contribute to a positive and supportive work environment.
Qualifications:
  • Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
  • Strong customer service orientation and a genuine desire to help others.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Detail-oriented with exceptional organizational skills.
  • Proficient computer skills and the ability to learn and navigate various software systems.
  • Prior experience in customer service or a related field is preferred.
  • Bilingual Spanish
  • Licensing
About State Farm:
State Farm is a leading insurance and financial services company dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. With a focus on customer-centricity, State Farm strives to provide personalized solutions and unparalleled service to millions of customers across the United States.
At State Farm, we foster a culture that values teamwork, integrity, and continuous growth. We provide comprehensive training, ongoing support, and opportunities for career advancement to help our employees reach their full potential.
BENEFITS:
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
HOURS
Weekdays 9AM - 5PM, Sat. 9AM-1PM

Job Summary

JOB TYPE

Full Time

SALARY

$51k-65k (estimate)

POST DATE

01/28/2024

EXPIRATION DATE

05/16/2024

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