The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.

This role will work in the Jencap - Red Bank, NJ office. 

Responsibilities: 

• Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
• Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
• Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
• Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
• Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.
• Develop information for the processing of new or renewal policies ie. loss runs etc. utilizing knowledge of automated systems
• Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
• Enter and/or research information in the company imageright system and apply this information in accordance with department workflow procedures.
• Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
• Assist underwriters by handling broker’s verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
• Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.

Requirements:

• Bachelor’s Degree or equivalent.
• Minimum of 1-3 years of similar related job experience.
• Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization.