12 Solution Center Analyst Jobs in Philadelphia, PA
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Jefferson Health is Hiring a Solution Center Analyst Near Philadelphia, PA
Duties may include, but are not limited to, application support, device setup and troubleshooting, and remote support.
ESSENTIAL FUNCTIONS:
- Resolve Level 1 phone and remote issues and questions, which includes:
- Device hardware & software troubleshooting & support of the following OS’: Windows, Mac OS, IOS, & Android plus encryption
- Enterprise and desktop application support
- Printer access & installations including driver updates
- Password resets
- Remote Access support
- Working knowledge of help desk solutions using ITIL processes.
- Stay current with all relevant IT security, HIPAA, and other related compliance issues, technologies, and requirements .
OTHER FUNCTIONS AND COMPETENCIES:
- Demonstrated and proven ability to provide Level 1 phone and remote support for desktop-related issues including hardware, OS, applications, and peripherals.
- Must be able to keep current with new IT security technology and policy developments and present options for improvement as required.
__________________________________________________________________ ADDITIONAL INFORMATION :
Ability to learn new technical skills, applications, and processes is required.
Strong communication skills including oral, written, and presentation skills are preferred.
Analytical And Problem-solving Skills Are Required. Par Reference Code 106042
Job Summary
Full Time
Hospital
$60k-77k (estimate)
05/24/2024
06/06/2024
jeffersonhealth.org
CHERRY HILL, NJ
3,000 - 7,500
1995
NGO/NPO/NFP/Organization/Association
ALBERT SMITH CPA
$500M - $1B
Hospital
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About Jefferson Health
Jefferson is a New Jersey-based non-profit health care system that offers services such as cardiovascular care, neurosciences and rehabilitation therapy.
The job skills required for Solution Center Analyst include Application Support, Problem Solving, Communication Skills, Presentation, Help Desk, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Solution Center Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solution Center Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Solution Center Analyst positions, which can be used as a reference in future career path planning. As a Solution Center Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solution Center Analyst. You can explore the career advancement for a Solution Center Analyst below and select your interested title to get hiring information.
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