JOB TITLE: JOB CODE(S): PROFILE EFFECTIVE DATE:

Asset Protection Associate

JOB PURPOSE:

Perform Asset Protection responsibilities for the Store in accordance with company procedures and policies, in order to drive sales and profits

REPORTS TO: KEY PARTNERSHIPS:

Asset Protection Manager or Area Asset Protection Manager AP Supervisor, Market Investigator, Closed Circuit Monitoring (C3)

KEY RESPONSIBILITIES FOR THIS ROLE:

• Manages External Apprehensions

‐ Observes customers’ and contractors’ (CCTV and on floor) activities to detect theft, fraud, or suspicious activity; collects investigative intelligence related to ORC activity and fraud‐ Reports infractions of company policy to AP and/or store leadership‐ Conducts interviews in accordance with local laws and Company policy with customers and contractors suspected of theft‐ Reports suspected fraud (i.e. credit / check and refund fraud) to AP leadership or Market Investigations as needed‐ Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise

• Shrinkage and Safety

‐ Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates‐ Provides support by walking the store to identify potential hazards that could result in customer or associate injury‐ Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership‐ Conducts incident investigations and completes associated reports

• Internal Investigations

‐ Provides support by taking direction from AP leadership to collect evidence regarding internal investigations‐ Acts as an interview witness as needed‐ Takes direction from AP leadership to monitor associate activity as needed

• Court Hearings

‐ Attends hearings as required and updates appropriate files with court‐related outcomes; maintains relationship with local law enforcement

• Performance Standards

‐ Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance

CORE COMPETENCIES

• Proposes and initiates actions on new ideas that improve our product, stores or practices.

EMBRACES A Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
GROWTH MINDSET Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.

• Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
• Applies a growth mindset by seeing change as an opportunity to learn and grow.
• Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive

THINKS company goals.
CRITICALLY Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts.

• Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
• Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.

DEMONSTRATES Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
LEADERSHIP Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.

• Creates a culture of development by coaching and teaching others.
• Aligns goals, processes, and culture to create momentum and champion a One Team approach.

TAKES Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
ACCOUNTABILITY Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.

• Develops positive and inclusive relationships across the organization.

IMPLEMENTS WITH Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
EXCELLENCE Implements project/plans that are well-organized and efficient, seeks feedback and takes action.

• Effectively delegates work and communicates plans and expectations to others.
• Demonstrates a sense of urgency and acts decisively and quickly.

DRIVES RESULTS Establishes aggressive goals and takes appropriate risks to achieve results.

• Shows confidence when challenged and will do the right thing even when it’s hard.
• Strives to achieve excellent results by creating a culture of continuous improvement.

Job Type: Part-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person