Full Time | IT Outsourcing & Consulting4 Months Ago
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JBA International is Hiring a Law Firm Administrative Assistant Near Pasadena, CA
At our firm, the Administrative Assistant acts as a strategic partner in managing our overall client experience. This role provides effective administrative support to the staff and ensures a well-functioning office that is equipped to deliver a five star client experience. It is vital that the Administrative Assistant become highly knowledgeable about our service offerings so they can act as our firm’s ambassador and ask appropriate questions to determine how best to serve the client and direct them to the appropriate colleague. A Paralegal certificate or previous training in this area would help greatly. If you are not a Notary already, we will arrange for you to become one. This role is critical to the success of the firm with the ideal candidate being very organized, forward thinking and a problem solver.
What you’ll do: As part of your strategic partnership with your colleagues at the firm, you will deliver a five star client experience.
Act as the firm’s ambassador and manage the overall client experience from first
impressions throughout entire engagement
Communicate effectively and provide necessary information and forms to clients and
Manage calendar in a fast-paced environment, communicate any schedule changes
appropriately, anticipate needs and prioritize workflow accordingly
Responsible for managing the matters
Prepare for client appointments by setting up electronic client folders with necessary forms and documents
Provide effective administrative support several attorneys and paralegals throughout client engagement (e.g., client communication, scanning client files, database management, etc.)
Maintain a welcoming lobby, anticipate and greet clients upon arrival, assist paralegal in conducting signing appointment as a witness or notarize documents
General office administration for the entire Pasadena office (e.g., process mail, take mail to Post office and UPS daily, scan documents, order inventory, etc.)
Ensure a well-functioning office that is equipped to deliver a five star client experience
About you:
2 years of directly relevant work experience
College degree or equivalent experience
Knowledge of LLCs
Highly preferred but not required: Paralegal certificate and/or training
Notary or willingness to become a notary
Strong computer experience (MS Office Suite etc.)
Excellent communication skills (written and verbal)
Exceptional time management skills (prioritize multiple responsibilities, problem solve, provide accurate and timely work)
Unwavering commitment to teamwork and delivering a five star client experience
Strong technology skills and used to using 2-3 monitors