Description

We are hiring a full-time IT Manager/Systems Administrator to support and troubleshoot day-to-day technology issues, recommend new methods for using software and hardware that can increase the company’s efficiency and fortify our network security.

*Successful candidates will undergo an IT assessment to ensure suitability for the role.

Responsibilities:

• Collaborate with vendors and IT support teams to respond to hardware and software issues.
• Create and maintain our company’s comprehensive IT policies.
• Ensure security and privacy of our computer systems.
• Maintain and safeguard user accounts on computer systems (network, email, phone, security, etc.).
• Maintain system patches and updates for optimal performance.
• Design and implement software training programs.
• Work with vendors to help resolve technical issues effectively.
• Keep meticulous documentation of IT processes.
• Manage camera surveillance and Cloud-Based phone systems.
• Monitor and respond to cybersecurity threats and breaches.
• Oversee alarm and access systems.
• Other duties as assigned.

Successful candidates will possess:

• Outstanding interpersonal, verbal, and written communication skills.
• Strong diagnostic and problem-solving abilities.
• Proficiency in current Microsoft applications and Active Directory.
• Experience with Cloud-Based phone systems.
• Ability to work collaboratively and independently, with excellent multitasking skills.
• Exceptional customer service and documentation skills.

Requirements:

• Previous IT Support experience is mandatory.
• Certificate or Diploma from a Technical School desired.
• Experience managing IT budgets.
• Proficiency with Microsoft Server 2012/2019 and Windows OS.

Successful candidates will be required to take an IT test to determine if their background experience fulfills the needs for this position.

Qualifications