20 Service BDC Representative Jobs in Florence, KY
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Jake Sweeney Kia is Hiring a Service BDC Representative Near Florence, KY
responsibilities: - Answering all incoming phone calls into the dealership and accessessing customers needs and directing those phone calls to the proper dealer personnel or department. Respond to customer inquiries via phone, text and email. Scheduling service appointments and providing progress reports to customer regarding the servicing of their vehicle - Performing follow up with new sales and service customers inquiring about their recent visits and reporting any issues to department managers. Contacting customers that have just recently purchased a new vehicle and coordinating with the sales and service departments in order to set the 1st complementary service visit. Maintain a thorough understanding of our sales, service and parts policies and procedures. Collaborate with the sales, service and parts teams to ensure a seamless customer experience.
Skills: - Automotive sales or service experience is preferred, but not required - Strong customer service skills to secure favorable outcomes for both the dealership and the customer - Excellent speaking skills to confidently present information about our vehicles and services - Strong communication skills, both written and verbal, to interact with customers and colleagues - Phone etiquette to handle incoming calls professionally and efficiently.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Experience level:
- No experience needed
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Summary
Full Time
Retail
$35k-44k (estimate)
05/24/2024
05/30/2024
sweeneykia.com
FLORENCE, KY
25 - 50
1917
JACOB SWEENEY III
$10M - $50M
Retail
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About Jake Sweeney Kia
At Jake Sweeney Kia, we take fulfillment in putting your car needs at the top of our priority list. It's our duty as your Florence Kia dealer, serving the surrounding Cincinnati, Burlington, and Louisville areas to take the car-buying process and make it simple in every regard. This isn't a challenge that we take lightly. We aim to meet it head on and exceed your expectations every single time. We're eager to work with you and demonstrate our commitment to excellence! Cincinnati Kia fans will be blown away by our exceptional customer service throughout our different department like our Kia par...ts department and our Kia service center. Our experienced sales staff listens to your needs and shares their bevy of knowledge to find a match for you. We're not just selling you a car-we're building a relationship with you for years to come, so you're so much more than a customer to us. If you can't make it to our Kia dealership in Florence, we encourage you to do your research online. Browse our full stock of new Kia cars for sale and pre-owned Kia inventory, schedule a test drive, and investigate financing options. Our team of financial experts is flexible and aims to find you the best deal on the vehicle of your choice. We invite you to come down to our Kia dealership near Cincinnati to check out our inventory and to meet with our staff. For any immediate questions, call (859) 938-2020 or contact Jake Sweeney Kia online today!
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The job skills required for Service BDC Representative include Customer Service, Communication Skills, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service BDC Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service BDC Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service BDC Representative positions, which can be used as a reference in future career path planning. As a Service BDC Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service BDC Representative. You can explore the career advancement for a Service BDC Representative below and select your interested title to get hiring information.
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