Position Summary

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Two years of reception experience (or equivalent customer-related ability)
• Prior administrative office management experience
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
• Excellent oral and written communication skills
• Excellent customer relationship skills

Essential Duties and Responsibilities

• Answering, assisting and directing all incoming telephone calls in a professional and courteous manner
• Stocking shelves, counters, or tables with merchandise
• Setting up displays and arranging merchandise on counters or tables to promote sales
• Obtaining and receiving merchandise requested or selected by customers
• Answering customers’ questions concerning location, price, and use of merchandise
• Totaling price and tax on merchandise purchased by customer to determine bill
• Accepting payments and making change; wrapping or bagging merchandise for customers
• Removing and recording amount of cash in register at end of shift
• Keepings records of sales, preparing an inventory of stock and ordering merchandise
• Keeping the showroom clean and orderly
• Managing and ordering office supplies
• Providing administrative support when needed
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous retail or customer service experience
• High school diploma or G.E.D. preferred, or equivalent combination of education and experience
• Ability to read and interpret documents such as a department manual
• Ability to speak politely and effectively with customers
• Ability to apply concepts such as fractions, percentages, and ratios to practical situations
• Ability to interpret a variety of technical instructions in mathematical or diagram form
• Ability to work with a minimum amount of supervision under stressful conditions

Physical Demands and Work Environment