Description

The Administrative Tech processes admissions/pre-admissions in ER, Clinics, or Outpatient Registration.

ESSENTIAL FUNCTIONS/ RESPONSIBILITIES

• Collects payments for deductibles, co-pays, and deposits if necessary.
• Gathers correct patient demographic information.
• Gathers correct insurance information; Insurance verification/pre-certification if necessary.
• Maintains and ensures patient confidentiality at all times. Follows HIPAA regulations.
• Courteous to patients, visitors, and staff; treats all patients, visitors, and staff with respect and dignity.
• Informs and obtains appropriate signatures on necessary paperwork. Communicates clearly with patient regarding paperwork to be signed.
• Answers phones and notifies appropriate party of messages.
• Completes the admission process in a timely manner with little or no errors.
• Checks email daily. Stays logged into to Microsoft teams to openly communicate with co-workers throughout the day. 
• Completes any other duties as assigned by supervisor.
• Reports to work on time and as scheduled; completes work within designated time frames.
• Attends staff meetings as scheduled.
• Represents the organization in a positive and professional manner.
• Adheres to all JPH policies and procedures.

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

Requirements

EDUCATION, TRAINING, AND EXPERIENCE:

• High School graduate or equivalent preferred.
• Proficiency in medical terminology preferred.
• One year experience in hospital admissions preferred.

LICENSURE/CERTIFICATIONS:

• None

LANGUAGE and PROFICIENCY REQUIREMENTS:

• Able to communicate effectively in English, both verbally and in writing. 
• Strong written and verbal skills.

SKILL REQUIREMENTS:

• Ability to work alone or with minimal supervision.
• Ability to work under and handle stress in an appropriate manner.
• Ability to work long hours between breaks and meals, if necessary.
• Basic computer competency.

MACHINERY/TOOLS/EQUIPMENT REQUIREMENTS:

• Ability to operate telephone, fax machine, copy machine, computer, printer, and calculator.