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Job Description
The Front Office Coordinator- MA is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff.
Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis.
Responsible for the coordination of front office operations and balance the daily receipts. Schedules patient appointments.
Answers telephones and relays incoming and outgoing messages in a timely fashion. Creates patient charts, obtains patient demographics and insurance information and enters into the computer.
Greets and checks in patients to be seen by the physician in a professional manner. Informs patient of privacy policies and procedures.
Obtains copies of insurance cards, driver’s license, authorizations, and referrals and scan or enter them into the EHR. Collects co-payments and outstanding balances at Check-In.
Informs patients of delays in physician schedules, assists with patient comfort while delayed. Checks out patients and gives follow-up appointments.
Schedules appointments off of the appointment tickler if applicable. Works associated tickler worklist to ensure that appointments have been updated.
Enters charges / approves claim creations in electronic health record at Check out. Submits appropriate claims for Real Time Adjudication.
Requirements
High school diploma. Minimum of 5 years experience preferred as medical assistant in a physician Office setting. Certification in medical assisting or related field from an accredited program.
Excellent verbal and written communication required, telephone etiquette, customer relations’ skills, CPT and ICD Coding.
Computer literate. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time;
verbal communication and hearing ability to communicate with a multitude of patients and customers.
Last updated : 2024-04-23
Full Time
Hospital
$34k-43k (estimate)
03/09/2024
07/31/2024
jackson.org
MONTGOMERY, AL
1,000 - 3,000
1946
Private
JOE B RILEY
$200M - $500M
Hospital
The job skills required for Front office coordinator include Front Office, Verbal Communication, Written Communication, Appointment Scheduling, Organizing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front office coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front office coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front office coordinator positions, which can be used as a reference in future career path planning. As a Front office coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front office coordinator. You can explore the career advancement for a Front office coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Coordinator job description and responsibilities
A front office coordinator manages the front desk at an office.
12/26/2021: Fort Wayne, IN
For example, university front desk coordinators help students who lose their room or residence hall keys.
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Front office coordinators might also monitor access to restricted departments to ensure only permitted customers and employees enter.
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Greet Clients Front desk coordinators are the face of an office.
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Office Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Coordinator jobs
An Front office coordinator may also completes clerical and administrative tasks for an office.
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May conduct orientation and training on front office policies and procedures.
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Front desk coordinators require customer service and coordination skills.
02/28/2022: Austin, TX
May also keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
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To accomplish their goal of ensuring clients or patients have a smooth and positive experience, front desk coordinators take on a variety of tasks.
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Step 3: View the best colleges and universities for Front Office Coordinator.