Performs qualitative and quantitative analysis of medical records for all patient types by identifying missing or incomplete items and assigning deficiencies to the responsible practitioner. Processes and monitors analysis and reanalysis work queues to ensure all records are completed appropriately. Retrieves paper records from specified locations on the hospital campus. Ensures receipt of all inpatient/outpatient/emergency department patient records and reviews each document for proper patient identification. Identifies and corrects poor originals and unscannable items and assembles documents in established order. Processes records and loose forms into the electronic medical record (EMR), ensuring documents are scanned and indexed to the appropriate patient encounter and document name with the highest level of quality and accuracy possible, and in a timely and efficient manner to avoid delays in further processing. Answers telephones and provides prompt, efficient and courteous customer service to requestors. Prints and processes dictated/transcribed reports, as needed. Files paper medical records for storage, as needed.
Requirements:
Two (2) years vocational, technical or college training or four (4) years’ experience in qualitative analysis or similar position. A minimum of two (2) years training in an approved HIM program may be considered. Knowledge of medical terminology preferred. Two (2) years of previous experience in hospital health information department or similar medical office setting or completion of a two (2) years training in an approved HIM program. Previous experience with qualitative and quantitative analysis utilizing a computerized deficiency system preferred. Must possess basic computer skills and can accurately locate, file and process information. The ability to retrieve, communicate or otherwise present information in written, auditory or visual fashion is essential. Must be self-motivated, detail oriented and can work independently with minimum supervision to complete assignments in an accurate and timely manner. Good customer service and interpersonal skills are required. Must possess ability to read, write, and follow verbal and written instructions. Must possess sufficient manual dexterity and visual acuity necessary to utilize the computer, perform technical duties and process information. Must be able to read, write, and follow verbal and written instructions. Must be able to speak and hear effectively for communication with others. Must be able to sit, stand and/or walk for extended periods of time. Frequent lifting, carrying or filing of medical records and/or documents weighing a maximum of 25 pounds is required. Reaching, pulling, pushing, bending, stooping, squatting, pushing a cart, and/or climbing stools or ladders may be required for filing records. Must be able to sit for extended periods, up to 95% of shift, to prep records or use a video monitor to scan and index records. Constant periods of concentration and attention to detail are required with infrequent opportunity for diversification of tasks with little or no relief. Must be able to meet all attendance requirements, including rotating shifts.