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Jackson Hewitt - 2688
Palos Heights, IL | Full Time
$78k-102k (estimate)
3 Months Ago
Office Administrator
Jackson Hewitt - 2688 Palos Heights, IL
$78k-102k (estimate)
Full Time 3 Months Ago
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Jackson Hewitt - 2688 is Hiring an Office Administrator Near Palos Heights, IL

At Jackson Hewitt and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. Together we are highly passionate about what we do, and how we can help our clients.
What you’ll do here:
The fulltime Office Administrator role will empower you to have the opportunity to provide valuable solutions and administrative support to clients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service skills
  • Present a professional, courteous, and confident demeanor via verbal and written communications.
  • Take ownership in assisting, researching, resolving, escalating, and documenting customer and employee issues
  • Respond timely, efficiently, and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued
  • Utilize computer knowledge, software, databases, scripts, and tools appropriately
  • Make sales or recommendations for products or services that may better suit client needs. 
  • Use multiple tools, knowledgebase, and communication skills to effectively research and provide accurate information with the goal of recommending the customer’s next best action to take towards service completion. 
 Required Qualifications
  • 1- 3 years previous office experience
  • Reliable, punctual attendance is a crucial function of the position
  • Robust experience with MS Office suite (e.g., outlook, excel, word, …etc.)
  • High School Diploma/GED or equivalent related business experience preferred
  • Strong problem solving and decision-making ability 
  • Excellent communication skills; including written and verbal
  • Outstanding interpersonal and rapport building skills
  • Strong time management and organizational skills
  • Phone skills, including familiarity with complex or multi-line phone systems
What will help you propel from the pack (Preferred Qualifications)
  • College degree
  • Strong Computer Skills and the ability to troubleshoot and diagnose IT problems
  • In-depth knowledge and troubleshooting of hardware issues
  • Prior experience with working in a fast-paced environment

Job Summary

JOB TYPE

Full Time

SALARY

$78k-102k (estimate)

POST DATE

02/03/2023

EXPIRATION DATE

05/21/2024

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The job skills required for Office Administrator include Customer Service, Communication Skills, Time Management, Problem Solving, Coordination, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Office Administrator positions, which can be used as a reference in future career path planning. As an Office Administrator, it can be promoted into senior positions as an Administrative Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Administrator. You can explore the career advancement for an Office Administrator below and select your interested title to get hiring information.

If you are interested in becoming an Office Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Administrator job description and responsibilities

The office administrator will work closely with staff to provide administrative support and delegate tasks to members of the administrative team to facilitate efficient workflow.

01/16/2022: Santa Cruz, CA

Office administrators are responsible for administrative and organizational tasks, and they make sure that employees remain focused on assigned tasks.

02/16/2022: La Crosse, WI

Office Administrator ensures general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning.

01/18/2022: Portland, ME

The Office Administrator is ensuring the security of office records/classified materials, equipment and office machines.

01/09/2022: Twin Falls, ID

The Office Administrator prepare, format and quality check documents such as reports, spreadsheets, fee proposal letters, memos, minutes, etc., using Microsoft Office applications.

02/20/2022: Provo, UT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Administrator jobs

Office Administrator must possess adaptability to work under pressure.

12/28/2021: York, PA

Must be proficient with technology (Google Drive, MS Office, etc.).

02/26/2022: Newport News, VA

To become a Office Administrator he/she must have the ability to use a desktop computer and office suite software packages.

12/15/2021: Canton, OH

Proven experience as an office administrator, office assistant or relevant role.

01/20/2022: Charleston, WV

Excellent knowledge of MS Office and office management software (ERP etc.).

02/20/2022: Huntington, WV

Step 3: View the best colleges and universities for Office Administrator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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