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Jack Phelan Chrysler Dodge Jeep and Ram
La Grange, IL | Full Time
$38k-51k (estimate)
6 Months Ago
BDC Representative/Customer Care
$38k-51k (estimate)
Full Time | Retail 6 Months Ago
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Jack Phelan Chrysler Dodge Jeep and Ram is Hiring a BDC Representative/Customer Care Near La Grange, IL

Jack Phelan Jeep Chrysler Dodge Ram is looking for entry-level or experienced, outgoing and motivated BDC Agents to join our team! Candidates must have superior customer service skills, and be able to stay focused and be productive in a fast paced environment.

Responsibilities:

  • Respond to customer requests using our CRM via email, text message, and phone
  • Answer incoming sales calls with the objective of setting up an appointment
  • Monitor and contact internet leads from our website, manufacturer, and third party sites
  • Determine each customer's vehicle needs by answering questions, listening, or reading
  • Set and confirm appointments, follow up for each shown or missed/canceled appointment

Job Requirements:

  • Superior communication and customer service skills
  • Ability to maintain a positive, can-do attitude
  • Professional appearance
  • Ability to multi-task and manage multiple customer profiles
  • Team player
  • Goal Oriented

Our commitment to you:

  • Weekly Pay
  • Monthly Bonus
  • A Professional And Respectful Work Environment
  • Paid Training To Properly Assist Customers

If you are looking for a long term home and a great opportunity apply with us today!

Employment offers are conditional until successful completion of pre-employment screenings, including background check and drug screening . We are an equal opportunity employer.

Job Type: Full-time

Schedule:

  • 8 hour shift
  • 10 hour shift

Work Location: In person

Job Type: Full-time

Pay: $16.25 per hour

Expected hours: 40 – 42 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Experience level:

  • No experience needed

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities
  • Commission pay
  • Monthly bonus
  • Performance bonus

Experience:

  • customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-51k (estimate)

POST DATE

12/15/2023

EXPIRATION DATE

08/21/2024

WEBSITE

jackphelandodgeonline.com

HEADQUARTERS

COUNTRYSIDE, IL

SIZE

50 - 100

FOUNDED

2009

CEO

JOHN PHELAN

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Jack Phelan Chrysler Dodge Jeep and Ram

Jack Phelan is a family owned and operated dealership servicing the entirety of the United States of America. With our propriety program - PhD the Phelan Home Direct customer can acquire their new Chrysler Dodge Jeep and Ram products online. A proud Promaster Center, the Jack Phelan team stocks and holds a tremendous inventory of Rams making it an ideal location to visit for all of your commercial needs. We love to share our passion for vehicles with you!

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