Qualifications:
- Previous experience in restaurant managements is a must.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent time management and organizational skills.
- Knowledge of restaurant management principles and practices.
- Exceptional customer service skills with the ability to handle difficult situations.
- Comfortability with OpenTable and/or other reservations platforms.
- Competency with Excel a plus
- Proficiency in administrative tasks such email correspondence, reservation management, managing and maintaining accurate inventory.
- Multilingual abilities are a plus.
- ServSafe and TIPS certifications are a plus

We offer competitive pay and benefits package. Join our team today and be a part of the continuing legacy of Jack Fry's!

Responsibilities

• Maintain the standard of excellence in customer service that Jack Fry's is known for from the moment a guest contacts us to make a reservation through the completion of their visit.
• Resolve customer complaints and ensure customer satisfaction.
• Assist in restaurant human resource objectives by recruiting, orienting, training, coaching, and counseling employees; effectively communicating job expectations; enforcing policies and procedures. Effectively manage onboarding paperwork.
• Manage inventory control, including receiving, checking, and organizing deliveries.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Promote the restaurant by designing and posting to our various social media platforms; encouraging local businesses to hold social events at the restaurant.
• Maintain a clean and organized work environment
• Continually update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Assist with roll out of new menus as necessary by gathering ingredients lists, updating online menus, taking pictures of new menu items (and sharing on social media), and ensuring a clear understanding of the allergens, cross contaminates and components of all menu items.
• Understand and adhere to the regulations of the alcoholic beverage commission.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant: 4 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Louisville, KY 40204: Relocate before starting work (Required)

Work Location: In person