Branchburg, NJ

Order : 321650 Order Type : Temp

Our client located in Branchburg, NJ is looking for their next Administrator of Professional Standards. This is a fully on site, full time, temp to hire opportunity!

About our client :

Our client is a professional organization that supports members by providing essential programs, products, services and relevant information that enhances their ability to ethically and professionally represent the public and to advocate, promote and protect the right to own, transfer, and use real property.

Daily Responsibilities :

• Oversee all aspects of and serve as a primary contact on all of the following matters related to the professional standards process as required by NAR's Core Standards.
• Process all requests for arbitration, mediation, ethics complaints in a timely manner.
• Process all requests for ombudsman assistance in a timely manner.
• Offers impartial guidance to consumers, members and others as directed by the Chief Executive Officer.
• Accurately and in a timely manner prepare association, incoming multi-board and inter-board cases for grievance committee review on a monthly basis.
• Consistently maintain organized files for active and archived cases and inquiries, including but not limited to the maintenance of phones and email customer service between member offices, NAR, neighboring boards and other association staff members.
• Gather hearing panels, attends and facilitates hearing to provide administrative support and guidance to hearing panels.
• Gather and maintain professional standards statistics for internal and external dissemination.
• Serve as staff liaison to the Grievance and Professional Standards Committees.
• Lead scheduling and promotion of member and committee trainings.
• Lead professional standards related training for membership.

Qualifications :

• Bachelor's degree preferred.
• Experience in a nonprofit environment is preferred.
• Excellent verbal and written communication skills, particularly the ability to read, analyze, write, edit reports according to prescribed style / format and correspond with members.
• Ability to effectively present information and respond to questions from groups of managers, peers, volunteers customers and the general public.
• Ability to meet deadlines, as well as the ability to collect data, establish facts and draw valid conclusions, reason and solve problems.

Work Environment / Physical Demands :

• Ability to walk, stand, and sit (including on the floor) for long periods of time.
• Must be able to lift and carry supplies weighing up to 20 pounds.
• Position may require bending, leaning, kneeling, and walking.
• Ability to speak concisely and effectively communicate.
• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.
• Ability to view / enter data for long periods of time.
Less than 1 hour ago