Job Summary

As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.

Job Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

• Love our brand, customers and teams.
• Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
• Have a track record of setting and achieving goals.
• Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
• Have a high school diploma or equivalent combo of education and experience.
• Have 2 or more years of experience with similar scope, specialty retail preferred.
• Communicate effectively and confidently.
• Process information and operate store systems accurately.
• Are available when we are busy, including: nights, weekends and holidays.
• Are adept with technology and apps and familiar with industry-related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
• Must regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with a variety of personal and work concerns
• Personal and professional development
• Giving back –volunteer program, disaster relief funds, charitable matching donations*
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• 401(k) plan with company matching contributions*
• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.J. Crew Group, Inc. is hiring a Factory Manager!

Who We Need

We are looking for a highly motivated, organized, and detail-oriented individual. This individual will be responsible for the day-to-day operations of the factory and the performance of the production team. This individual will be responsible for the coordination of production and product schedules, as well as the daily operations of the factory. This individual will also be responsible for ensuring that all safety regulations are being followed at all times.

What You’ll Be Doing
Manage and oversee the daily operations of the factory, including product quality, production, and shipping.

• Ensure that all safety regulations are being followed at all times.
• Coordinate with outside auditors to ensure compliance with OSHA regulations.
• Work closely with warehouse staff to ensure product is being received in a timely manner.
• Maintain accurate records of inventory, orders, shipments, etc.
• Manage the daily schedule of production employees to ensure that production is running efficiently and effectively.
• Maintain a clean and safe work environment at all times. Follow all OSHA regulations and other applicable laws and guidelines.
• Other duties as assigned by management.

Qualifications:
High School Diploma or GED required; Bachelor’s Degree preferred.

• Ability to read, write, speak, and understand English. Ability to follow oral and written instructions in a manner tailored to the specific needs of the position. Ability to work in a team environment with a sense of urgency. Ability to maintain confidentiality at all times while performing duties in a fast-paced environment with multiple deadlines. Ability to work overtime when necessary as needed to meet company goals on time.
• Prior experience working in manufacturing or warehousing environment preferred but not required.

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Retirement plan
• Tuition reimbursement

Experience level:

• 1 year
• 2 years
• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• North Wales, PA 19454: Relocate before starting work (Required)

Work Location: In person