Job Overview

Applied Systems Canada, Inc., a worldwide leader in insurance technology, is currently searching for a Sr Associate Product Manager for Personal Lines to join our Agile software development team and help us explore, invent, develop, and deliver consumer-facing broker products as well as broker-utilized business products. In this role, you will act as a strong advocate for end users and customers with the goal of delivering substantially useful functionality to make insurance work better. Working with the guidance of our Product Management, you will lead the definition of clear requirements and user stories to bring our (and your!) product vision down to earth for execution. You will strive to deliver high-quality software products on time to market, in alignment with strategic goals while meeting the needs of our clients. The successful candidate will be joining the Online Rating team focusing on our Online Rating products.

What You’ll Do

• Collaborate with Product Management to establish a product release vision and communicate that vision to frame requirements with scrum teammates.
• Lead your project through to completion, managing discovery and scope changes along the way.
• Create, maintain, and continuously prioritize product and/or release backlogs, and conduct backlog refinement sessions with the respective scrum team.
• Work with peer Product Managers regarding cross-team dependencies and appropriate scheduling and prioritization of dependent work.
• Facilitate or participate in all relevant sprint meetings, including daily meetings, sprint planning, refinement, review, and retrospective sessions.
• Coordinate with our other teams (User Experience, Software Engineering, Customer Support, etc.) regarding your project or feature set.
• Work with internal and external stakeholders to define business requirements that maximize the value in the product.
• Elicit customer requirements using interviews, workflow analysis, and requirements workshops.
• Define acceptance criteria and perform user acceptance testing to validate that solutions meet the users’ needs.
• Review and assess completed projects and apply findings to product improvements. Establish metrics to measure effectiveness and drive improvements.
• Work with technical experts and customers to continually build and improve understanding of the target market and user base to serve as a product expert in the relevant product domain(s) and drive smarter product decisions. Identify, analyze, and present opportunities for assigned product area(s). 
• Establish key product/feature measurements, utilize usage data and analytics to monitor product utility, validate usage assumptions, and uncover trends to continuously refine and improve offerings.
• Participate within the client proposal process, collaborating on the development of proposal documents and project scope statements including time estimates, solution design, and risk analysis.
• Participate in special projects and perform other duties as assigned.

 What You’ll Need to Succeed

We’re looking for someone who:

• Can work remotely or from an Applied Systems office
• Ability to travel

Your experience should include some or all of the following:

• 3 years of Product Owner or Business Analyst experience, working with a development team to establish requirements and meet deadlines
• Personal Lines insurance experience preferred
• Experience working with APIs
• Exceptional communication skills (spoken and written) and an ability to navigate a complex, cross-functional environment
• Relentless customer focus, experience gathering requirements, and contributing to product vision
• Familiarity with general release plan and execution tasks
• Strong analytical, problem-solving, and decision-making skills

• Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines
  • We proudly support and encourage people with military experience, as well as military spouses, to apply 

Additionally, you may have:

• Certified Scrum Product Owner (CSPO) or equivalent certification
• Experience working in the insurance industry, insurance agency/brokerage, or experience with insurance software products
• Experience with Agile project management tools, such as JIRA and Confluence

What You’ll Gain

Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.

Who We Are

Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people worldwide to safeguard and protect what matters most.

For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. From partnerships, acquisitions, and insurance innovation initiatives, Applied has focused on efforts to be the indispensable partner in our industry..

It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.

EEO Statement 

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.