Itaewon Pocha, New Korean Dining Pub, located in Spring Branch is hiring Host/Hostess.

1444 Blalock Rd. Suite A, Houston, TX 77055

Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist with reservations and waitlist management
- Answer phone calls and take reservations over the phone
- Maintain cleanliness and organization of the host/host station
- Communicate with servers, kitchen staff, and management to ensure smooth operations
- Provide information about the restaurant, menu items, and daily specials
- Handle guest inquiries, complaints, and requests in a professional manner
- Ensure guest satisfaction by addressing any concerns or issues promptly

Qualifications:
- Previous experience in customer service or hospitality preferred
- Familiarity with Yelp Guest Manager or similar reservation systems is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure
- Strong organizational skills and attention to detail
- Knowledge of restaurant or hotel operations is beneficial
- Basic phone etiquette and customer relations skills

At our establishment, we offer competitive pay rates, a positive work environment, and opportunities for career growth. If you are passionate about providing exceptional service and creating memorable experiences for guests, we encourage you to apply for the position of Host/Host.

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Houston, TX 77055: Relocate before starting work (Required)

Work Location: In person