The Medical Assistant is responsible for providing medical assistance to dermatology physician, including rooming patients, updating all components of the patient’s medical history, documenting reason for visit and history of present illness. Assists the physician with office procedures including, but not limited to, biopsies, surgeries and treatments for various skin conditions. This position will float between front and back office duties as needed.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

FRONT OFFICE: 

• Greets patients, registering and scheduling as appropriate.
• Triages and routes clinical calls as appropriate.
• Assists patients with necessary paperwork as needed.
• Maintains work area and lobby in neat and orderly manner.
• Escalates questions/issues to appropriate resources as needed.
• Meets department productivity standards
• Maintains an understanding of billing information to assist providers and medical staff.
• Maintains an understanding of services provided by Practitioner and location.
• Enters referral information as appropriate.
• Files and pulls medical charts as needed.

BACK OFFICE:

• Works as part of a team to see a patient volume of an average of up to 40 patients per day.
• Basic scribing responsibilities.
• Takes and documents patient HPI.
• Updates all patient medical/surgical/family history, medications and allergies
• Preps and assists numerous surgical procedures such as ED&Cs, shave/punch biopsies, ILK, I&D and others.
• Preps and assists numerous cosmetic procedures such as Botox, lasers, and others.
• Preps and assists with excisions or other surgical procedures as needed.
• Demonstrates strict sterile techniques.
• Numbs treatment areas as directed.
• Removes sutures as needed.
• Logs pathology and transmits pathology orders to appropriate lab.
• Inputs templates and scribes chart notes as required by physician.
• Processes RX refills and submits prior authorizations.
• Operates Narrowband and photodynamic therapy units.
• Fills liquid nitrogen containers for daily use.
• Cleans and stocks patient examination rooms and supply areas.
• Follows infection control practices.
• Regular and reliable attendance.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: High School Diploma or GED

Experience: Minimum 1 year of front/back medical office experience, preferably in dermatology. 

Certifications & Licenses: NA

Technology Applications: Knowledge of Microsoft Office Applications.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or fell objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 25 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is typical for an office and/or medical clinic environment.

Will be required to work at Newport Beach location. Training at Newport Beach location may also be required.