Position Details:

Position Title: Medical receptionist/billing assistance

Employment Type: Full-time

Work Hours: 40 hours per week

Location: 6470 US 1 Rockledge, FL 32955

Job Responsibilities:

Front Desk reception/billing assistance- Island Dermatology & Wellness, your key responsibilities will

include but are not limited to:

• Providing compassionate patient care and always maintaining patient confidentiality.
• Handling customer inquiries and concerns promptly and effectively.
• Able to demonstrate patience and understanding when explaining intake paperwork and payment procedures to new patients, taking extra time to clarify unclear information.
• Communication skills to converse clearly over the telephone and in person.
• Organization and time management to manage a variety of tasks effectively, including allowing them to check in new patients while answering phone calls or arranging company records.
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers.
• Technological skills, such as using word processing and spreadsheet programs to track data.
• Interpersonal skills to interact positively with patients who may be upset or stressed.
• Organizing and scheduling appointments, meetings, and events.
• Handling correspondence, emails, and phone calls efficiently and professionally.
• Ensuring compliance with company policies, regulations, and legal requirements.
• Verify medical health care insurances and eligibility
• Take copayments as indicated
• Collect all self-payments
• Able to assist with insurance billing claims, and work denials as indicated.

Compensation and Benefits:

• Starting Hourly:
• 90 day probationary period with a review
• Paid Time Off (PTO): 14 days of PTO per year, including sick leave and vacation, time as per our company policy. May use up to 3 days for the first 90 days, and able to have access to the full 2 weeks after 90 day of employment.
• Holidays: You will be eligible for all paid public holidays observed by our organization. Which are: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, and Christmas
• Health Insurance: Eligible to enroll in our company’s health insurance plan once it is offered. Or bonus provided to cover insurance at one year.
• 90 day review upon hiring

Conditions of Employment: This job offer is contingent upon the successful completion of the following:

• Background check
• Drug screening (if applicable)
• Verification of credentials and references

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Island Dermatology & Wellness: Island Dermatology & Wellness is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

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