The Operations Manager will be responsible for the daily scheduling of company resources to meet customer requirements, focusing on safety, utilization of assets and costs per metrics for our Berlin, NH location. Your success will be measured by providing day-to-day operational support to the branch as well as developing both strong employee and customer relationships.

What We Offer:

• Work Environment – Be a part of a collaborative environment that cultivates individual growth!
• Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%.
• Flexible Benefits Plan – in effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs.
• Paid Vacation – Plus an annual option to purchase additional vacation, too.
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program. 
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program. 

Responsibilities include:

• Ensure the drivers & technicians have the proper training and equipment to perform their duties safely.
• Listen to all concerns and act on them appropriately as they relate to: Safety, ability to perform duties effectively, opportunities that would increase efficiency for both the Company and the Customer
• Develop personal training plans for each employee to ensure they are adequately trained in multiple areas of the business.
• Coordinate the daily assignment of company resources to maximize equipment utility while maintaining a high level of customer service.
• Coordinate the servicing and inspection of equipment daily with the shop personnel.
• Ensure the look of the equipment is consistent with Irving Values and image.
• Ensure that the employees have adequate time to perform duties safely and within the Hours of Work regulations.
• Assign the proper equipment for the jurisdiction and the job requirements.
• Ensure employees are qualified and trained to perform duties.
• Manage incidents through site safe. Complete any investigations as necessary.
• Ensure the fleet is operating within all regulatory bodies and with the policies and procedures of Irving Oil
• Development and management of annual budget
• Long- and short-term planning of fleet initiatives and strategy

Professional skills:

• Ability to multi-task and manage time effectively.
• Strong decision making and negotiation skills.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills.
• Continuous improvement mindset.
• Ability to work well with others.
• Effective collaborator and a team player.

Education and experience

• Post-secondary education in business or a related field, or equivalent experience.
• 5 years of experience in industry related management preferred.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​

In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.

Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person