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The Resident Relations Manager is responsible for building and maintaining strong relationships with the residents of multiple apartment communities in their assigned portfolio. The Resident Relations Manager will handle customer issues and escalations, work with the General Manager and other departments to ensure the best customer experiences possible, and coordinate and participate in resident events and activities. The goal of this role is to achieve high satisfaction scores, high lease renewal rates, robust resident events, activities, a positive social media presence, and word of mouth advertising.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Full Time
Business Services
$89k-120k (estimate)
05/22/2024
06/04/2024
irtliving.com
CHICAGO, IL
200 - 500
2011
$200M - $500M
Business Services