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Position Overview
The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our customer's expectations by creating a positive experience with each customer interaction.
Responsibilities:
Qualifications:
Continual Process Improvement mindset
Full Time
$89k-115k (estimate)
05/21/2024
06/04/2024
follettlearning.com
Mchenry, IL
500 - 1,000