Systems Analyst
Location: Raleigh, NC
About IONNA:
Welcome to IONNA, the joint venture founded by seven global automotive leaders, including BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, and Stellantis. At IONNA, we're revolutionizing the EV charging landscape in North America by creating a high-powered charging network that's set to redefine the way we drive.
Our Mission:
We're on a mission to make EV charging reliable, accessible, and convenient. With a commitment to deploying a minimum of 30,000 chargers, we're shaping the future of electric mobility, exceeding industry standards and leading the charge toward a sustainable, zero-emission tomorrow.
Why Join IONNA:
- Pioneering Spirit: Be part of a groundbreaking joint venture that is aiming to change the driving experience in North America
- Innovation Hub: Immerse yourself in cutting-edge technology and redefine the future of EVs
- Sustainability Focus: Contribute to a greener planet by powering our stations exclusively with renewable energy.
- Dynamic Culture: Join a passionate team committed to shaping the landscape of electric mobility.
- Endless Opportunities: Grow professionally in an industry that's set to reshape the automotive world.
Join IONNA and be a driving force in the EV revolution. Your journey starts here.
Description & Goals
Individual will be responsible for identifying and structuring information flow across functions for the business operations teams at Ionna. Role will identify customer use cases for analytics and run implementations/ data connections. Individual is responsible for documentation, identification, project management, implementation, maintenance, and reporting for various business platforms. Successful individual will blend strong attention to detail with persistence and strong communication to present complex systems clearly as they respond to multiple stakeholders.
Duties and Components of Role
- Research and down select various tools & business applications, present pros, cons, and cost considerations for final selection
- Distill internal customer needs, document information and workflow processes
- Stand up internal tooling, implement and manage change to existing tooling, manage integrations across various platforms
- Manage and administer business platforms, including integrations into reporting
- Support users as needed, support training efforts, and other customer success activities as needed.
- Participate in road mapping, feedback sessions, user testing
Qualifications/ Skills
- Microsoft suite, emphasis on Power BI
- Strong attention to detail
- Platform management
- General design, documentation, testing and maintenance skills
- Fast learner and agile thinker
- Strong written and verbal communication skills
Education & Experience
- 2-5 years of experience in systems administration or analyst role
- Demonstrated ability stand up business platforms
- Familiar with Agile methodology to test and implement quickly
- Microsoft certifications, Salesforce experience, other platform experience preferred
- SQL, Python, R preferred
- Degree in Business Analytics, System Administration, Computer Science or related field
IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location.
We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.