Full Time | Specialty Trade in Construction3 Weeks Ago
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Intuit is Hiring a Staff Technical Program Manager - Product Strategy & Operations (Mailchimp) Near Atlanta, GA
OverviewIntuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mailchimp, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their financial lives. Come join the Product Strategy and Operations team where we are stewards of Mailchimp’s product strategy and evolving product roadmap. Our vision is to be the center of small business growth. As a member of the Product Operations team within Mailchimp, you will enable Mailchimp to deliver outcomes with speed and scale Mailchimp's impact across Intuit and the competitive landscape. We are responsible for the Mailchimp Product Operating System - how the organization operates and delivers outcomes to our employees - including strategic planning, delivery of goals, employee communication and engagement, and programs that drive organizational effectiveness. We are looking for a strategic, creative problem solver who can influence without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work. Our new team member will establish rapport, credibility, trust and respect throughout Intuit and is a team player. Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta and New York offices two or more days per week. What you'll bring
3-5 years of relevant experience in delivering significant strategic and operational impact across an organization
Experience in leading large complex projects/programs or organizational change initiatives
Strategy and operations experience in a technology company or consulting experience in top management consulting firms or strategic or analytical roles at top companies
Experience leading and facilitating conversation with executives
Strong analytical and problem solving skills including the ability to simplify complex strategic problems with a structured approach and develop data-backed solutions
Strong business acumen and creativity including the ability to generate innovative insights and ideas to identify new opportunities that help advance the business
Outcome-driven mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver outcomes
Excellent communicator with strong presentation skills and compelling storytelling abilities. Able to explain complex topics and convince stakeholders to take action
Well-rounded interpersonal skills. Able to work in a highly cross-functional environment, develop strong relationships, and influence stakeholders
Experienced change agent. Able to influence, build consensus and trust across teams to accelerate outcomes
Quick learner with a growth mindset. Able to quickly learn different domains and ramp up expertise in new areas
How you will lead
Partner with the executive sponsors and accountable leaders to shape and drive an initiative-level strategy, defining and ensuring the end-to-end experience outcomes and overall initiative input and outcome goals (strategic, customer, financial)
Transform Mailchimp toward a product portfolio organization
Design operating models and rhythms to enable effective decision making and information flow, run and facilitate business reviews and planning meetings to improve the way we work together
Shape and manage PDO’s operating system including our strategic planning processes, execution of our goals, and delivery of outcomes
Develop, drive, and executive on technical programs for CTO, CDPO leadership team
Identify the need for new processes, create clarity around goals and key responsibilities of drivers and stakeholders, and lead the charge to implement and improve
Partner with senior leaders to jointly problem solve and develop solutions to complex business problems
Conceptualize, plan, and lead strategic programs that drive organizational effectiveness
Construct and develop board and C-level content and presentations