Overview

Intrepid Solutions is seeking a journeyman level Security Monitor to manage and facilitate all visitor access at the NASIC Facility, located at Wright Patterson Air Force Base. This Security Monitor role is a new position with Intrepid Solutions as a part of a recently awarded multi-year contract.

Responsibilities

Duties include providing access control and intrusion detection services to include servicing access requests, enforcing access rules and regulations through telephone and written requests. Attending formal and on the job training for a security systems as needed. Monitoring access control, intrusion detection and CCTV systems for alarms and alerts. Alarm testing and reporting procedures will be followed as prescribed by the Security office. Maintaining a station duty log and calling in subject matter experts and points of contact when required. Working as a team to provide security services with no interruption.

• Perform all duties of an Alarm Monitor.
• Maintain daily duty log.
• Conduct and record various checks and verifications.
• Report suspicious activities and persons.
• Operate Intrusion Detection system, fire alarm system, radio transmitter and receiver, and telephones: Receives incoming fire calls by telephone or through alarm system.
• Determines type and number of units to respond to alarms and/or emergencies.
• Relays messages from emergency scene, such as requests for additional help and medical assistance.
• Records date, time, type of call and destination of messages received or transmitted.
• Maintains activity, code, and locator files.
• Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately.
• Answer the multi-line telephone system.
• Ensure confidentiality of customer information at all times.
• Other duties as assigned. (Move to last bullet.)

OPERATING HOURS AND EXPECTATIONS:

• This is a full-time position with shift work required. The specifics of the shift expectations will be discussed during the interview process.

TRAVEL:

• Position does not anticipate regular travel.

Qualifications

CLEARANCE:

• Active TS/SCI required at the time of application, currently not accepting candidates that would require clearance upgrade or sponsorship.

 EDUCATION:

• High School Diploma required, some college preferred.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum of one (1) year of work experience.
• Type 30 words a minute; Candidates must complete a pre-hire assessment for typing.
• Must be able to prioritize and multi task.
• Must be able to follow written and verbal instructions.
• Ability to perform duties with a high degree of urgency and accuracy.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.
• Those selected will complete a paid training class and must pass a final exam certifying their skill as a Alarm Monitoring Operator.

Intrepid is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.