Analyst – Job Description

About Intrepid Ascent

Intrepid Ascent, a multi-disciplinary team of passionate experts, provides consulting services to support health care and human service organizations to further collaborate through building aligned relationships and using technology for enhanced data exchange. Our services support clients implementing innovative approaches to Community Health Transformation through Impact Analysis, Collaborative Design, and Systems Implementation. We support data sharing and coordination across teams, organizations, and sectors to better serve individuals and improve health outcomes. We offer competitive pay with excellent benefits and a strong company culture focused on long-term growth, collaboration, and positive social impact. We are headquartered in Berkeley, CA with a fully remote and distributed team. Although this position is remote it does require the ability and willingness to travel to support client engagements up to 20% of total time on an annual basis. No relocation assistance is offered with this position.

Your Role

We seek a self-directed, reliable, energetic, and insightful person with a broad understanding of the health care and/or human service environment and a focus on change management, quality improvement, or human-centered design to serve in a full-time role as an Analyst.

This role features intensive teamwork requiring exceptional collaboration skills – you will be supporting multiple projects at a time. You will be embedded with our teams of consultants and interact directly with clients, gaining experience in the fields of consulting, cross-sector coordination and collaboration, health, and human service data exchange, and health policy in the context of transformative changes taking place in today’s health care and human service industries.

 What you will do

• Project Coordination: Serve as a member of Intrepid consulting teams on client engagements by coordinating activities for the team such as: helping to prepare and maintain project documents including meeting agendas, notes/minutes, presentations, reports, updating and maintaining project calendars, scheduling meetings, and assisting with project monitoring and reporting.
• Research and Analysis: Conduct research, analyze information, and contribute to the development of high-quality work products for our clients, such as assessments, presentations, and other documents including proposals for new business. Apply critical thinking skills to draw sound conclusions from information and various data sources.
• Client Interaction: Provide support to client teams by scheduling meetings and coordinating our work with guidance and/or direction from client teams, acting at all times with professionalism and efficiency.
• Professional Development: Develop skills toward higher-level consulting and project management with increasing levels of responsibility; learn about subject areas in our field, with the opportunity to begin specializing in one or more areas; engage in professional growth activities, such as reading industry material, attending conferences and educational events, and participating in online webinars and courses.
• Human-centered design and/or quality improvement:Apply human-centered design and/or quality improvement methodologies to supporting project teams and client engagements, including but not limited to supporting the development of engaging meetings, supporting external human-centered design and/or QI-focused sessions, and data analysis and tracking.

What you will bring to the team

• Human-Centered Design Expertise: Basic understanding of human-centered design methodologies to support project work. Familiarity with various tools used to unlock collective intelligence; AND/OR Quality Improvement Expertise: Basic understanding of quality improvement methodologies (e.g. Model for Improvement, Lean Six Sigma) to support project work. Familiarity with various QI tools (e.g. driver diagram, plan-do-study-act cycles, etc.). 
• Project Management Skills: A demonstrated knowledge of project management processes, including managing project resources, client, and stakeholder engagement, meeting facilitation, maintaining work plans and timelines, issue and risk management, deliverables tracking, reporting, and documentation.
• Public Health Interest: Commitment to public health objectives for underserved populations; strong understanding of safety net programs - particularly Medicaid – community health centers, public hospitals, and managed care/value-based care; understanding of social drivers of health and the intersection of health care and social services.
• Ability and desire to embrace Intrepid’s Core Values of Integrity, Creativity, Humility, Growth, and Community.
• Strong Communication Skills: This is a client-facing role that requires tact, discretion, and best-in-class customer service, as well as daily collaboration with Intrepid consulting teams.
• Mission-driven: You are excited by the prospect of diving into complex problems that will drastically improve the lives of individuals within the communities that we support.

 Experience that prepares you to thrive in this role

This is our ideal wish list, but most people don’t check every box on every job description. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• Bachelor’s degree with a healthcare, social work, or public health focus, preferred;
• 1-3 years of professional experience in a role directly associated with stakeholder engagement, human-centered design and/or quality improvement, project coordination, or analysis at a public health, health care, or social service organization, consulting firm, or other relevant experience; 
• Experience structuring and facilitating inclusive, participatory meetings;
• Excellent analytical and organizational skills with the ability to master new topics and ideas quickly; 
• Excellent written and verbal communication skills; interpersonal and collaborative skills; creative and strategic thinker with strong analytical skills; the ability to communicate privacy, security, and risk-related concepts to technical and non-technical audiences; persuasive, encouraging, motivating, and inspiring.

 Who you will work with

• You will be a key member of the Community Change Group and a part of a highly collaborative interdisciplinary team.
• You will work with staff at our clients and partnering organizations.

Why we think you will like working here

• You will be part of a stellar team doing exciting work that makes a positive impact.
• Our company combines a strong culture of collaboration and mutual support with high expectations; we celebrate each other’s accomplishments!
• You want to work with a great team and have the skills to be a trusted colleague who embraces challenges, learns from mistakes, and grows with our company.
• We are dedicated to your growth and career development in the form of training, coaching, and mentoring, and cultivating your confidence and knowledge.
• Benefits include competitive pay, 401K with a 3% employer contribution, life insurance, medical, dental & vision for employees and their dependents covered at 100%, and medical and dependent care Flexible Spending Accounts (FSAs).
• Generous stipends for home office set up & mobile phone.
• In addition, we offer flexible time off and are committed to work-life balance, flexibility in getting work done, and respecting and valuing the life you want to live.
• The salary band for this position is $70,000-$85,000.

We are an equal-opportunity employer and are committed to creating an inclusive environment for all employees. For more information, please see www.intrepidascent.com.

To apply, please submit a cover letter and resume. Applications without a cover letter will not be considered.