Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions. From our many offices nationwide we have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, networking, web design and development, and helpdesk implementation and management.

Intratek Computer, Inc. seeks a Help Desk Supervisor in Centennial, CO 80112. This role offers competitive pay, medical benefits, vacation, and holidays.

• Help Desk Supervisor
• Onsite
• Centennial, CO 80112
• Pay rate depends on experience
• Medical benefits
• Paid vacation
• Paid holidays

Minimum/General Experience:

Three to five (3-5) years’ service desk experience; a minimum of one (1) year of supervisory experience.

Education:

Bachelor’s degree in computer science or business administration.

Educational/Experience Equivalency:

An associate degree or high school diploma plus a combination of related professional certifications may be substituted for experience and/or education. Please see the table below depicting equivalency conversions.

Functional Description:

Assists both local and remote users with expeditious problem resolution. Performs advanced troubleshooting, assigns responsibility for problem tickets, and conducts user follow-up through problem resolution. Documents processes and common problem resolutions in software knowledgebase. Maintains work queue and monitors all open requests to ensure prompt resolution.

Equal Opportunity Employer:

Intratek Computer Inc. is an equal opportunity employer. "All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition."

Veterans Preference:

Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills.

Job Type: Contract

Pay: Up to $32.00 per hour

Benefits:

• Health insurance

Schedule:

• Weekends as needed

Application Question(s):

• Are you a U.S. citizen?
• Do you live within 40 miles of Centennial, CO ?

Work Location: In person