Purpose of Job

Responsible for the successful management of an independently-owned distributorship, to meet or exceed all operational and financial goals including gross profit generating and lead acquisition strategies.

Job Components

Financial:

• Accountable for operation P&L and budget performance.
• Review, monitor and analyze weekly scorecard and monthly distributor metrics to identify problem areas. Design and implement action plans to address deficiencies.
• Manage distributorship accounts payable and receivable processes.
• Develop and implement action plans for accounts with unacceptable AR balances.
• Manage receipts and deposits processing and verification.
• Manage inventory to coincide with selling activity to ensure proper levels.
• Plan for and identify root causes of inventory deviation through cause and effect analysis and design. Implement action plans to address deficiencies.

Customer Focus:

• Review, monitor and look at analytics to identify markets that may be declining. Design and implement action plans to address decline.
• Understand key account hierarchy, visit and maintain relationships with key decision makers at each account.
• Manage dealer erosion.
• Develop product and service competition expertise in respective market.
• Key contact for complaints received by operation.
• Investigate all complaints and respond to complaining customer within reasonable timeframe.
• Work with sales team to acquire new business within region.
• Formulate, develop, implement and measure market strategies penetration in respective market.
• Maintain dealer files to assure all documentation is in file.

Human Capital:

• Communicate company initiatives, and Distributor goals to operation staff to ensure clarity and alignment.
• Establish set weekly meetings with operation staff.
• Provide annual performance reviews for all operation staff.
• Hire and promote individuals based on the proven behaviors that align with Distributorship values
• Manage labor to meet utilization objectives for operation.
• Provide performance management utilizing progressive discipline process.
• Provide recognition and reward for team members demonstrating outstanding performance.
• Provide consistent training and coaching to develop team members’ knowledge, abilities and skills.

Process:

• Ensure data integrity and timely submittals into reporting systems.
• Upload/download handhelds daily
• Process handheld data in a timely manner to ensure batches are completed daily.
• Upload/download counter sales and balance daily.
• Backup computers on a nightly basis.
• Maintain computer, network and phone systems. Work with IT support as needed.
• Answer telephones and perform front counter sales as needed
• Receive all inventory orders in computer. Reclassify/Relabel as necessary.
• Enter new dealers and process closed dealers to keep dealer base current.
• Run end of month efficiently and accurately.
• Prepare end of month documents and email reports after completed.
• Ensure compliance with all Distributor standard operating procedures, including OSHA and DOT compliance.
• Focus on development of best practices that provide greater productivity and efficiencies and drive distributorship revenue goals.
• Manage routing procedures to ensure maximum utilization of equipment and manpower.
• Provide on-going feedback for continuous process improvement.
• Maintain needed driver qualifications in order to legally operate all vehicles in distributorship.

Qualifications

• Associate degree
• Minimum of 5 years proven managerial experience is required.
• Previous experience in a warehouse or distribution environment is a plus.
• Computer skills including Word and Excel preferred.
• Knowledge of battery or automotive systems a plus.
• Fosters teamwork – Interest, skill and success in getting groups to learn to work together cooperatively.
• Strong Communication – both oral and written.
• Detail oriented –careful attention to details.
• Interpersonal awareness – notice, interpret and anticipate concerns and feelings of others.
• Plan and organize – lay out tasks in a logical and orderly sequence. Establish and follow through on priorities.
• Results oriented – intent upon achieving practical results. Concentrate attention on making things happen.
• Responsive – react promptly to suggestions and requests.
• Actively and frequently seek input from others.
• Manage performance – take responsibility for team members’ performance. Utilize clear goals, expectations, feedback. Addresses performance problems and issues promptly.
• Focus on satisfying customers.
• Strong time management skills and ability to work under pressure
• Entrepreneurial oriented – look for and seize profitable business opportunities; willingness to take calculated risks to achieve business goals.
• Take the initiative – identify what needs to be done and do it before being asked to or required by the situation.
• Understand the battery business. Scope Data Contacts internal – (Operation Directors, NAC, HO staff) and external (customers). This position operates with a high degree of relational interaction with minimal supervision. Must build and maintain relationships across the enterprise associated with source data of all types.

Work Environment

• Ability to sustain posture in a seated position for prolonged periods of time.
• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
• Specific vision abilities include close vision, depth perception and ability to adjust focus.
• Ability to occasionally lift and/or move 50 lbs.
• May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
• Prolonged use of personal computer & telephone.
• Ability to operate a motor vehicle.

Full Time - First Shift - 7am-5pm - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Required Licenses or Certifications:

• Medical Card (company will pay to get this once hired, or will renew when necessary)

Job Type: Full-time

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person