Interra Credit Union is seeking a motivated and driven individual looking to join our Marketing team and has a high level of interest in marketing. As a part-time Marketing Clerk, you will support the Marketing Department by assisting with administrative tasks and have the opportunity to gain experience alongside marketing professionals. You will be responsible for providing support with handling the day-to-day operations of the department for approximately 20 hours per week. Attention to detail is a must while ensuring expectations are exceeded, deadlines are met, and the overall reputation of the Credit Union are prioritized. Requires an advanced level of member service and communication skills plus the ability to work with a team environment.

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

- Assists with event preparation, planning and deliverables including special events such as monthly member appreciation and annual activities.

- Prepares and fills orders for branch marketing including monthly marketing deliverables and children’s gift bags.

- Assists with research for marketing projects and other job-related duties as assigned.

- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.

WHAT YOU WILL NEED TO SUCCEED

Experience

1 years customer service and/or communication experience is required. Basic knowledge of business processes and interpretation. Must be technical savvy and demonstrate competency using spreadsheets and word processing. Attention to detail and follow-through required. Experience in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Education / Certifications / Licenses

A high school diploma or equivalent. Must have and maintain a valid driver's license.

PREFERRED SKILLS

• Ability to maintain high level of confidentiality.
• Can manage workload, be flexible and proactive, work under deadlines, and ensure quality and accuracy.
• Must have a strong attendance record.
• Must have strong verbal and written communication skills.
• Demonstrate time management skills and an ability to multi-task.
• Possess and apply a solid understanding of the work environment; be punctual and present.
• Must be professional in appearance and manner.
• Ability to execute on Interra’s vision, mission and deliver on our Core Values.

INTERPERSONAL SKILLS

• Courtesy and tact are essential elements of the job.
• Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.
• Communications generally require shorter and not in-depth discussions.

COMPETENCIES

• Adaptable - Maintains effectiveness in reaching goals by adapting to changing circumstances, tasks, responsibilities, and people. Adjusts effectively to new work structures, processes, or requirements.
• Balance Stakeholders - Understands the needs of diverse stakeholders and the underlying motivations driving those needs, including cultural and ethical factors. Acts fairly in the decision-making process when faced with conflicting demands of stakeholders.
• Effective Communication - Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels. Adjusts to fit the message to the audience. Provides timely and helpful information to others across the organization.
• Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
• Self-Motivated - Demonstrates initiative to address challenges, accomplish tasks, and seize opportunities, even when challenged. Demonstrates appropriate urgency and positive attitude while doing so.
• Teamwork - Effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.

ADA REQUIREMENTS

Physical Requirements

• Must be capable of climbing / descending stairs in an emergency.
• Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.

ACKNOWLEDGEMENT

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.