As a Member Relations Specialist I, you will be responsible for providing an excellent member experience by quickly assessing member needs and providing sound solutions via incoming phone calls. Serve as the Credit Union's access point for all incoming phone calls while striving for first call resolution and take true ownership of customer needs and issues to ensure a prompt resolution. Proactively takes ownership of situations that arise while...
As a Commercial Loan Specialist I, you will be responsible for providing administrative support for the Business/Agribusiness Loan Services Team. Accountable for assisting members in a courteous, professional, confidential, and timely manner. Responsible for all processing loan product claims and refunds to include, but not limited to , total loss claims. Assist internal and external members via phone, chat, and in-person to resolve any loan rela...
As a Compliance Specialist II, you will be responsible for performing a variety of functions in support of the Credit Union's compliance program focusing on compliance governance and oversight to the credit union's functional areas. Assists in implementing and executing the compliance program to ensure the credit union complies with all applicable state and federal laws, rules, regulations and regulatory guidelines. Role has advanced regulatory k...
As a Member Solutions Specialist I, you will mitigate loss to the credit union by proactively managing delinquent loans/accounts through prompt and efficient collection and recovery practices. Position has experience with multiple stages of delinquency and across multiple product types. Responsible for processing collections on various types of loans to include negative shares, unsecured, and auto loans. You will be responsible for handling all c...
As the Manager Learning & Organizational Development, you will be responsible for developing methods to build organizational capability and shape our culture in support of achieving our strategic objectives. This position will provide expertise and leadership to leaders to identify, design, and manage initiatives for improved organizational effectiveness. Additionally, the Manager will build, integrate, and execute programs & processes in alignm...
WHAT YOU WILL DO EVERYDAY. As the Senior Human Resources Consultant, you will be responsible for providing comprehensive Human Resources operational and consultative support to managers and employees on people-related matters in the areas of benefits administration, employee relations and communication, compliance reporting, policy administration, and talent acquisition. Consultant will have in-depth knowledge of generalist functions and broad un...
As a Member Advisor Team Leader, you will be responsible for supporting the Branch Manager with sales and service coaching of the branch staff and coordinates the daily operational functions, as well as meeting individual production goals. Provide back-up to the Branch Manager as required and brings value by the open exchange of ideas and opinions around how to connect spend, save, borrow, and protect solutions to both current and prospective me...
As a Mortgage Loan Originator, you will be responsible for initiating the residential mortgage process for potential members, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Accountable for originating first and second mortgages by soliciting new residential mortgage business from external sources to include, but not limited to, realtors, builders, and other referral sources. Maintain o...
As a Member Advisor I, you will be responsible for building trust with members by cultivating, maintaining, and enhancing long lasting relationships with our members while maintaining a membership mindset and intentionally uncovering and connecting spend, save, borrow, and protect solutions to both current and prospective members. Develops relationships with existing and prospective members and networks in the communities we serve. Works as a mem...
Working Model: Hybrid. We have a balanced hybrid working model to ensure you have the flexibility you need. The successful candidate will balance their time between working in the office (minimum of two days) and working from home. . As Senior Digital Solutions, you will be responsible for continuously innovating and improving the member, and team member, experience while executing the digital strategy of the Credit Union. Responsible for providi...
Working Model: Hybrid. . We have a balanced hybrid working model to ensure you have the flexibility you need. The successful candidate will balance their time between working in the office (minimum of two days) and working from home. . As an Associate Application Support, you will be responsible for providing business support for three or more Credit Union's applications and be the liaison between Application Support and other business department...
WHAT YOU WILL DO EVERYDAY. As an Agribusiness Lender I, you will be responsible for developing and enhancing relationships with potential and existing members. Monitor an existing agribusiness loan portfolio to ensure proper risk ratings and early identification of potential problems as well as build own portfolio by developing agribusiness relationships with new members. Grow the average products per household, member agribusiness loans, and new...
