Role Summary:Reports to the General Manager. The Supervisor is responsible for supervising the location operations for the assigned shift. Assists the Shift Manager in maintaining established revenue controls and accountability systems.Essential Responsibilities:• Provides training and support to volunteer event staff on procedures related to job responsibilities and may assist employees in their jobs as needed in cashier, parking lot attendant and light maintenance functions.• Serves as the point person for all customer service inquiries, complaints, incident reports and claims for the shift.• Assists in the collection, verification and accounting of event revenue insuring all financial and accounting controls are maintained on assigned shift.Qualifications/Requirements:• High School Diploma or GED.• Computer literate; proficiency with MS Word and MS Excel.• Proficient in basic math skills commensurate with calculating time and cash equivalents.Eligibility Requirements:- Must have unrestricted authorization to work in US.- Must have a valid driver’s license in order to operate company or customer vehicles.- MUST be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification, and background check.- Must be willing to work overnights.-MUST be able to walk or move to assist customers in a timely manner.Desired Characteristics• At least 1 year of experience supervising, coaching, and administering disciplinary actions and performance evaluations for non-exempt personnel.• Excellent oral and written communication skills.