Requisition ID: req46053
Job Title: Immigrant Youth Program Coordinator
Sector: Youth Services
Employment Category: Regular
Employment Type: Full-Time
Compensation: USD 23.40 - 27.00 Hourly
Location: Miami, FL USA
Work Arrangement:
Job Description
Job Overview: The Program Coordinator oversees the provision of direct services to clients engaged in IRC Miami’s Immigrant Children’s Legal and Service Partnership (ICLASP) program. The Program Coordinator provides technical assistance and leadership to an established casework team in Miami and subcontractors. Additionally, the Program Coordinator is responsible for cultivating, developing, and maintaining community partnerships and other community resources under the ICLASP umbrella. The Program Coordinator reports to the Deputy Director of IRC Florida Safety & Protection Program Manager of IRC Florida.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Ensure client success with a strong emphasis on empowerment through high-quality service that supports clients to thrive in their community
- Work closely with staff to promote strong relationships across programs while fully implementing a client-centered service methodology across all service areas
- Maintain a thorough knowledge and understanding of the regulations, reauthorizations, and related policies concerning ICLASP
- Represent IRC and ICLASP at community meetings and other external settings
- Build and maintain collaborative relationships with various agencies and with their assistance develop safety plans/protocols for clients, staff, and the office as it relates to the ICLASP program
- Ensure program activities are implemented consistently with donor requirements and provide technical support, oversight, and leadership to the case management team
- Develop and maintain strategic community partnerships with other service providers, government agencies, and other key stakeholders, including all members of ICLASP
- Work with the Finance Manager and program staff to monitor and manage all program budgets and oversee that program outcomes meet proposed goals
- Provide wrap-around case management services to immigrant children as needed
- Coordinate services to ensure that the children and their families are living in a safe environment and integrating well into their new community
- Responsible for connecting them to appropriate services and resources
- Provide high-level leadership to assigned teams including:
- Weekly one on one meetings with all direct reports and regular team meetings with all members
- Effective delegation of duties and responsibilities
- Consistent and ongoing feedback and communication
- Extensive professional development support and coaching of team members
- Oversee internal and subcontractor’s grant tracking and billing and coordinating narrative reporting
- Ensure that programs comply with all contractual, reporting, and match requirements
- Ensure quality data collection across all programs; oversee the production of reports and impact data to provide insight to internal and external stakeholders
- Ensure donor-mandated match requirements are accurately tracked and achieved
- Represent assigned programs with IRC HQ. Ensure compliance with HQ initiatives and guidance
- Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree in social work, international affairs, or human services; graduate degree preferred.
Work Experience:
- Relevant professional experience in providing direct services related to unaccompanied children or immigrant youth populations required; minimum of 5 years’ experience strongly preferred.
- Experience in the provision of immigration legal services preferred.
Demonstrated Skills & Competencies:
- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
- Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
- Attention to detail and accuracy in work product.
- Fluent in English, both spoken and written; proficiency in Spanish is desired.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
- Occasional domestic (non-local) travel required.
- May require occasional weekend and/or evening work.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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