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Hello we are hiring in the city of Anaheim!
Responsibilities:
-Serve as the first point of contact for customers, answering inquiries, resolving issues, and providing information about our products and services.
-Respond promptly to customer inquiries via phone, email, and in-person interactions, demonstrating professionalism and courtesy at all times.
-Process orders, returns, and exchanges accurately and efficiently, ensuring customer satisfaction.
-Maintain a thorough understanding of our products, services, and policies to provide accurate information and assistance to customers.
-Collaborate with other departments, such as sales, shipping, and billing, to resolve customer issues and ensure a seamless customer experience.
-Keep detailed records of customer interactions, transactions, inquiries, and complaints using our CRM system.
-Assist in maintaining a clean and organized work environment, including stocking shelves and organizing inventory as needed.
-Continuously seek opportunities to improve customer service processes and procedures.
Skills:
- Proficiency in data entry tasks including transcribing and typing
- Familiarity with office clerical duties and computerized systems
- Strong attention to detail to ensure accuracy in data entry
- Ability to work efficiently with databases and file management systems
- Experience with order entry processes is a plus
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
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Work Location: In person
Full Time
$42k-52k (estimate)
05/19/2024
05/29/2024