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Parent Care Support Representative,
Location: Austin, TX
Ameda, Inc., one of the leading breast pump manufacturers for new mothers, is looking for an experienced individual to be a part of our Parent Care Service team/Call Center based in Austin, TX.
A ParentCare Representative is the voice of the company to our customers and serves as a customer advocate. A ParentCare Rep is required to demonstrate excellent listening skills, empathy, respect, and the utmost patience as they assist Ameda customers. Troubleshooting, warranty and product support, providing basic breast pumping guidance and management of consumer orders, back orders and shipments is provided to Ameda product users via the ParentCare support phone line, email, and social media.
Examples of Typical Activities:
Required Qualifications:
· Strong analytical and strategic thinking skills
· Excellent organizational skills with attention to detail
Preferred Qualifications
Behavioral Competencies:
Customer Focus- Resolves time sensitive issues by actively listening to the customer and demonstrating appropriate empathy; effectively balances the needs of the customer with the needs of the business.
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Ancillary Healthcare
$36k-46k (estimate)
03/24/2024
04/27/2024
int-bio.com
DELRAY BEACH, FL
50 - 100
1976
Private
CHRISTINA C OKO
$10M - $50M
Ancillary Healthcare
International Biomedical engages in designing and manufacturing systems for transporting premature and sick newborns and pediatric patients.