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The ATX Support team is part of a global organization that offers support in the AMER, APAC, and EMEA regions. We have another language agent, Subject Matter Experts, and a Technical Support Engineer. We all work together to play as a team to win the world. The Austin hub is a major pillar in the customer experience organization. Our team has varying degrees of technical expertise and our team members gain and grow skills to deliver enterprise-grade support experience.
This role is opening up as we're growing and expanding into the LATAM market. We're building our team of language support agents and engineers to expand to Portuguese. At Miro, we're a diverse team that takes pride in offering our customers a product, experience, and support in their language. This person will be working with the LATAM team to expand our language offering while gaining skills in troubleshooting, technical expertise, problem-solving, and effective communication by phone, chat, and tickets. Mironeers work in a hybrid model, with 2-3 days a week in office culture as our baseline.
We dream big, work hard, and play as a team to win the world. As a rapidly growing company, there are opportunities for internal growth and career development. If you're passionate, ambitious, and have a collaborative mindset, come join our Miro Support team!
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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Full Time
IT Outsourcing & Consulting
$69k-90k (estimate)
03/29/2024
05/28/2024
miro.com
SAN FRANCISCO, CA
200 - 500
2011
Private
OLUSOLA AKINLADE
$50M - $200M
IT Outsourcing & Consulting
Miro is a digital workspace platform that provides visual collaboration solutions for businesses.