Job Description

Position Title : HUB Warehouse Coordinator

Department : Family Services

Reports to : HUB Coordinator

Employment Status : Full Time

FSLA Status : Exempt

Since its founding in 1972, Interfaith Works (IW) has provided extensive wraparound services to the most vulnerable residents of Montgomery County, Maryland.

Our trained, professional staff members work with individuals and families in crisis to provide access to food, clothing, and household goods, emergency financial aid, emergency shelter, permanent supportive housing, and employment services.

We do this by leveraging relationships with those in our community to help more than 35,000 people each year.

The Interfaith Works HUB at Twinbrook (IWHUB) is a high volume, fast pasted food distribution center serving the needs of diverse social-economic and ethnic groups.

This is a full-time position, Tuesday through Saturday.

Essential Duties & Responsibilities :

• Master & implement all program procedures related to daily operations of the Interfaith Works Clothing Center (IWCC)
• Oversees volunteers and directs them on their daily activity. Works collaboratively with other IW staff
• Welcome, engage and assist all donors and volunteers
• Inform volunteers / donors on program procedures, agency policy and mission
• Treat all clients / volunteers / donors with dignity, respect and fairness at all times
• Troubleshoot and resolve any unexpected challenges
• Always maintain a clean and safe environment
• Maintain accurate and timely records of clients / volunteers / donors
• Performs other duties as needed and assigned

Key Skills :

• 2 years of customer service experience
• Strong written and oral communication skills
• Good phone etiquette
• Handle multiple projects efficiently and with flexibility
• Works independently but able to collaborate with a team
• Ability to lift up-to 50 pounds at a time
• Ability to be on your feet up-to 80% of your work time
• Bilingual in Spanish & English helpful but not required

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear.

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand;

walk; sit; and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

TO APPLY

Interested candidates must submit a resume, cover letter and salary requirement with their application to be considered.

Applicants must apply through . Please send any questions about the application process to info@iworksmc.org.

Interfaith Works is an equal opportunity employer whi ch values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies.

We are a drug free workplace and comply with ADA regulations, as applicable.

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Last updated : 2024-05-14