Position Title: Administrative Assistant

Department: Operations

Reports to: Executive Assistant to the CEO

Employment Status: Part-Time

FLSA Status: Exempt

Salary: $19,750 - $24,000 Annually

Since its founding in 1972, Interfaith Works (IW) has provided extensive wraparound services to the most vulnerable residents of Montgomery County, Maryland. Our 14 interrelated and co-located programs prevent individuals from falling through the safety net, stabilize housing and financial circumstances, and empower individuals and families to lift themselves out of poverty and homelessness. Our team of 190 professionals administer programs that include emergency financial assistance, distribution of free food and clothing, vocational services, and a complete continuum of housing. Using our Lift Strategy: Prevent, Stabilize, and Empower, we support more than 35,000 individuals annually.

POSITION SUMMARY

Reporting directly to the Executive Assistant to the CEO, the Administrative Assistant provides support to IW's Operations Team at the corporate office. The Administrative Assistant is responsible for supporting the Executive Assistant to the CEO by scheduling, fielding phone calls, and managing special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Answer Interfaith Works phone at Rollins office and address general inquiries from donors, clients, vendors, partners, and staff and/or forward calls/emails to correct team members or department.
• Assist with all incoming and outgoing mail and packages.
• Assist with daily check deposits.
• Support clients and help address their needs and connect them with the appropriate staff member(s).
• Welcome clients and visitors into the building and notify staff of their visitors.
• Help staff and partners schedule appointments in our conference rooms.
• Help set-up and close-up any group meetings in our conference rooms.
• Record all concerns and complaints and follow up with the appropriate Program Director and/or Director.
• Assists with scheduling meetings under the direction of the Executive Assistant to the CEO.
• Liaise with the Board of Directors under the direction of the Executive Assistant to the CEO
• Other projects/duties as assigned for the overall benefit of the Operations and HR Departments and the organization.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Easily adaptable and flexible with shifting priorities.
• Strong interpersonal skills.
• Intermediate skills in Microsoft Office Suite (Word and Excel, primarily)
• Demonstrated proactive approaches to problem-solving with strong decision-making skills.
• Ability to react with appropriate levels of urgency to situations and events that require quick response.
• Proven ability to handle confidential information with discretion.
• Ability to demonstrate the highest level of customer/client service.
• Ability to understand the importance of small details and how they affect the final outcome of a project.
• Highly resourceful team-player, with the ability to also be extremely effective.
• High School Diploma or equivalent.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

TO APPLY

Interested candidates must submit a resume with their application to be considered. Applicants must apply through this link. Please send any questions about the application process to hr@iworksmc.org.

Interfaith Works is an equal opportunity employer which values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies. We are a drug-free workplace and comply with ADA regulations, as applicable.