1 Port Operation Agent Job in Boston, MA

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Port Operation Agent

Intercruises Port Operations USA Inc.

Boston, MA | Full Time

$89k-115k (estimate)

4 Months Ago

Port Operation Agent

$89k-115k (estimate)

Full Time 4 Months Ago

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Intercruises Port Operations USA Inc. is Hiring a Port Operation Agent Near Boston, MA

Join our global TUI Musement team within our specialist business brand Intercruises as a Port Operations Agent where you will be the main point of contact with the vessel’s Principal, the ship’s Master, officers, and crew and is responsible for assuring that all agency requirements associated with the vessel’s port of call are managed satisfactorily. These requirements include ship operations, adherence to governmental regulations, pricing, contracting, approval of expenses, and risk management. Based on Port of Boston, you will support all the Port Operations Manager in Northeast USA to ensure an excellent service to their cruise line clients.

ABOUT THE JOB

The port agent is expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, managing delivery of provisioning for the cruise ship, etc.
As required, remotely support Intercruises’ port operation teams with monitoring and responding to email requests from various regional email accounts.
Performing accounting and billing reconciliations tasks; keep control of documentation and backup for each attended call.
Work in close collaboration with suppliers to reach agreements to ensure we deliver safe, healthy, and sustainable service.

ABOUT YOU

Preferred previous experience as a Port Agent.
Good academic background. Maritime studies are desirable.
Knowledge in ship industry finance. Knowledge in invoicing departments will be a plus.
Excellent communication skills in English language, both written and oral.
Problem solving and analytical skills.
Good office administration and organizational skills with a keen eye for attention to detail.
Knowledge of Microsoft Office programs.
Orientation to results and customer obsessed.

ABOUT OUR OFFER

Competitive Salary
Company paid Life Insurance
Medical, Dental and Vision Insurance
401K Retirement Plan with company match
Paid Time Off
Company paid holidays.
Cruise Discounts
Career Progression opportunities
Exceptional approach to your learning with access to free learning platforms and language lessons

Intercruises - A TUI Musement company a leading Tours and Activities business that combines a scalable digital platform with local service delivery offering excursions, activities, tickets, and transfers in more than 50 countries.

Intercruises Port Operations is an Equal Opportunity Employer.