Who We Are:
IntePros Federal, is a Service-Disabled, Veteran Owned, Small Business (SDVOSB), headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in the areas of IT solutions, application development, program management, systems integration, and cybersecurity services. We believe our core values are the keys to success by empowering people to do the right thing for our colleagues, customers, and community. Join Us!!
The Opportunity
IntePros Federal is seeking a Network Engineer in support of our federal government customer. The Network Engineer will provide technical guidance and demonstrate leadership to engineering teams. Primarily serve in Tier 3 engineering support role for the enterprise data network platforms performing various activities such as but not limited to troubleshooting, performance issues and performing break-fix network changes. You will have a minimum of five years’ experience in a classified environment and a strong knowledge of Incident, Problem and Change Management processes. You will drive technical resolution of High-Severity & Low Severity Incidents and will provide direct support for the Problem Management process, including Post-Mortem participation and presentations. Also help govern device remediation and Operational Resiliency activities.
Clearance: DOE Q, TS or TS/SCI clearance required.
Locations: National Capital Region (NCR):
• HQ - Washington, DC
• Germantown, Maryland
Responsibilities:
• Configure network infrastructure device operating systems, determine hardware specifications, and validate system performance. • Execute performance tuning, operational process development, and security configuration management in accordance with best practices, standards, and procedures. • Operate and maintain network infrastructure devices including, but not limited to patching, system upgrade, backup, and system configuration. • Conduct root cause analysis to determine the real or underlying cause of an incident in order to prevent future recurrences. • Support analysis, triage and break/fix of infrastructure system-related trouble tickets. • Produce detailed network design documents and diagrams • Support management reporting requirements. • Help maintain, manage, upgrade, and optimize hardware and software • Manage installations, Plan, implement, and maintain systems configuration • Perform routine software, hardware, firmware upgrades, patches, and fixes Qualifications:
• 5 years demonstrated experience in designing and implementing & troubleshooting network supporting datacenter system virtualization, application load balancing, application hosting, application acceleration, • 5 years of enterprise and campus networking includes but not limited Cisco Switches and Routers, Cisco ISE, 802.1x, LAN, Remote Access VPN. • Understanding of ITIL processes and integration into enterprise IT Services team • Strong knowledge of the following technologies: o Intermediate knowledge of network switching and routing configurations o Firewalls, Proxy Servers, and Content Management o IPSEC and SSL VPNs o Understanding of high-availability design including replication and load balancing o Network security and defense-in-depth strategies o Intermediate skill level in operation and maintenance of VoIP and POTS services o Basic knowledge of network security instrumentation and implementation practices • Excellent customer service, focus, written and verbal communication skills. • Must be available for off-hours work and participate in rotating on-call responsibilities. • Working knowledge of system hardening (STIGs, SRGs, regulatory compliance) Certifications:
• Required:
o None
• Desired:
o Cisco certifications (CCNA or CCNP)
o CompTIA Security EEO (Equal Employment Opportunity) Commitment:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Equal Opportunity Employer/Veterans/Disabled