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System Administrator (Tier I)
$83k-106k (estimate)
Full Time | IT Outsourcing & Consulting 4 Months Ago
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Intelligent Waves is Hiring a Remote System Administrator (Tier I)

Overview

Since 2006, Intelligent Waves has delivered mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network engineering, software development, and platform mission support. Always ready. Anytime. Anywhere. Any domain.

Intelligent Waves is growing rapidly and has an outstanding new opportunity for a System Administrator (Tier I) to work on an important technical program for a major DoD organization headquartered in Reston, VA. This contract was awarded recently and is expanding rapidly over the next few months.

Location: This position is based in Reston, VA

Travel: None

Remote Schedule: Will work as part of an overall team to provide needed coverage and support with remote work capability according to mission schedules.

Security Clearance: Must be a United States Citizen and hold a current TS-SCI security clearance. 

Employees are required to follow all company and customer site COVID-19 protocols.

Responsibilities

The Service Desk Tier I Technician provides technical assistance to customers regarding various hardware and software applications. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommending technical fixes to customers.

Salary is dependent on education level years of relevant experience and will be determined by the DOD customer.

Qualifications

Required:

  •  Must be DOD 8140 IAT Level II compliant (Security CE certification or equivalent)
  •  1-2 years of experience in professional work setting doing troubleshooting
  •  Must have good communication skills and the ability to work in a high paced environment
  •  Must have experience working with users over the phone and detailed documenting skill

Desired:

  •  Good to have experience with SCCM
  •  Good to have experience with Remedy, or other ticketing systems
  •  Good to have experience with Windows 10 operating systems
  •  Good to have the ability to move boxes/lift up to 25-50 pounds
  •  Good to have experience with Active Directory (creating accounts/navigating different Operating Units)
  •  Good to have experience with Office 2016 troubleshooting

Since 2006, Intelligent Waves has remained committed to providing quality engineering, operations, and intelligence solutions to our clients and it all starts with YOU. Intelligent Waves provides a great and generous benefits package to include medical, dental and vision, paid PTO leave and, life & disability packages. We also invest in our employees' futures by providing a 401K contribution with vesting starting from DAY 1, technical training, tuition bonuses, and much, much more.

Clearance Statement: Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only US citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with active TS/SCI level security clearances.

Intelligent Waves LLC is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.

As an Affirmative Action and Equal Opportunity Employer, IW is committed to the full inclusion of all qualified candidates and current employees. As part of this commitment, IW will ensure that those in need are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humanresources@intelligentwaves.com.

A Veteran Friendly Organization

#IW

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$83k-106k (estimate)

POST DATE

12/21/2023

EXPIRATION DATE

04/03/2024

WEBSITE

intelligentwaves.com

HEADQUARTERS

RESTON, VA

SIZE

100 - 200

FOUNDED

2006

CEO

JARED SHEPARD

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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If you are interested in becoming a System Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a System Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on System Administrator jobs

A system administrator may provide some level of support, depending on their job description and employer needs.

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They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.

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Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.

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Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.

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A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.

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