REQ#: RQ151034 Requisition Type: Pipeline Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Job Description Provide technical support in the management of networks, software, hardware, configurations, and architectures Troubleshoots moderately complex system hardware and software issues Trains end users on the proper use of hardware and software Performs software installations and upgrades to operating systems and layered software packages Monitors and tunes systems to achieve optimum performance levels Ensures workstation/server data integrity by implementing standard software and hardware solutions Ensure data/media recoverability by following a schedule of system backups and database archive operations Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines Ensures that performance and security of computers meet the needs of network users May evaluate existing systems and assist with planning long-term strategies May coach and provide guidance to less-experienced professionals May serve as a team or task lead EDUCATION AND EXPERIENCE: • 2-4 years of experience diagnosing/debugging faults in complex online services
• Ability to identify and script automatable problems, perform work with efficiency in mind • Hold active TS/SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency. Work Requirements .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 4 years of related experience * may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Certification Travel Required 10-25% .cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.