Primary Objective of Position

To welcome employees, vendors, customers, and visitors in a manner that promotes and supports the culture of customer service present in the organization. Provides administrative support throughout the organization, completing necessary projects and/or other tasks as assigned.

Major Areas of Responsibility

• Serves as the first contact for potential employees, vendors, customers, and visitors. Begins the process of introducing people to the culture of the Company by displaying a welcoming, helpful, and positive attitude. Engages with visitor(s) until staff person arrives to escort them.
• Answer incoming calls in a friendly, efficient manner, directing calls accordingly. Ensure unneeded calls are not sent to an employee.
• Maintain company’s security system. Ensures all visitors sign-in and display a name badge while within the building.
• Administer visitor and contractor safety process and videos in collaboration with the Sr EHS Engineer.
• Create and update Intek Phone Directory, SharePoint Calendars, etc.
• Order employee-related supplies including business cards, awards, trophies, letterhead, and badge stock, etc.
• Manage 6S of mail room, creates mailboxes, responsible for postage machine, and maintaining lobby screens.
• Assist with employee committee activities and events.
• Organize and distribute incoming/outgoing mail, packages, and deliveries.
• Responsible for ordering necessary meals and arranging delivery.
• Manage conference room bookings and posts daily meeting schedules, along with stocking beverages and supplies.
• Complete job packet or specialty labels for production as needed.
• Administers operator employee ink stamp program and creates new employee badges and replacement badges.
• Supports Intek Plastics, Inc. policies and procedures and conducts departmental and Company activities in accordance with these policies.
• Every employee is expected to support the INTEK Quality Management System (QMS) in accordance with our Quality System Manual and Documented Procedures.
• Other duties as assigned.

Qualifications

Education/Experience

• Two-year related degree or equivalent experience in an administrative assistant role preferred but not required.
• 3 years of previous administrative or receptionist experience desired.

Skills

• Ability to provide an excellent first impression.
• Advanced oral and written communication skills.
• Able to demonstrate company values at all times.
• Proficiency in Microsoft Office Suite of products.
• Ability to work in a fast-paced environment with quickly changing priorities to ensure superior customer satisfaction.

Responsibility for Work of Others

This position requires no direct supervision of others.

Physical Requirements

• Ability to occasionally lift (weekly) up to 30 pounds.
• Ability to stand, walk, bend, stoop, reach, twist and carry tools or materials over the course of 6-8 hour shift.
• Regular, predictable attendance is an essential function of this position.