Description

 We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for a rewarding career with a growing health care organization who values our staff as much as we do our patients. 

• Welcomes and greets all patients and visitors, in person or over the phone.
• Is responsible for keeping the front desk area clean and organized.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
• Collects outstanding patient balances.
• Obtains referrals and authorizations when required.
• Scans incoming faxes, consents, reports, and all other patient information into patient chart.
• Generates batch transmittal reports for each day.
• Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
• Schedules follow up services and office visits for patients.
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
• Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
•  Ensuring that all medical records are accurate and complete.

 Benefits 

· Comprehensive medical 

· Dental 

· Vision 

· 401K 

· Paid time off 

Requirements

Experience Requirement Minimum of 1-3 years’ experience in a physician office setting preferably within the urology specialty. Fluent in Spanish.

Knowledge/Skills/Abilities · To perform this job successfully, an individual should have the knowledge of: Internet Software; Word Processing Software (Microsoft Word); Electronic Mail Software (Microsoft Outlook); Electronic Health Records (EMR Software); Practice Management Software. · Ability to answer multiple incoming telephone calls · Demonstrate excellent organizational skills, multi-tasked abilities and the ability to perform well in stressful situations. · Knowledge in healthcare systems operations such as EMR, Practice Management Solutions. · Ability to work independently and manage multiple deadlines · Customer service skills experience is a must with excellent oral and written communication skills · Knowledge of Medical Terminology · Typing speed at least of 55 wpm

Educational Requirements High School Diploma Some college work desired