2 Facility Ambassador Jobs in San Antonio, TX
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Integrated Human Capital is Hiring a Facility Ambassador Near San Antonio, TX
Under immediate supervision, provides customer service assistance and assistance to parking facility patrons. May collect parking fees from customers using handheld credit card devices and monitors parking facilities. Working conditions are primarily in an outside environment with frequent exposure to temperature variations. Exercises no supervision.
Facility Ambassador Essential Job Functions:
- Meets patrons and offers information regarding downtown events, attractions, hotels, dining, shopping, attractions, and transportation options.
- Provides customer service to patrons of parking facilities and the general public.
- Maintain an awareness of issues and events that affect the public at downtown parking facilities, such as street closures and downtown events.
- Responds to customer complaints and accidents.
- Monitors assigned parking facility and informs management of any unusual situations or incidents.
- Operates two-way communication radio.
- Prepares reports on certain daily activities.
- Occasionally collects parking fees from customers using handheld credit card devices.
- Performs related duties and fulfills responsibilities as required.
- High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
- Two (2) years of increasingly responsible customer service experience.
- Complete an annual customer service training course provided by the city.
- Earn the city's Certified Tourism Training certification.
- Knowledge of collecting payment processes within the city.
- Knowledge of basic mathematical computations.
- Skill in operating handheld credit card devices.
- Ability to operate a computer keyboard and other basic office equipment.
- Ability to work well with others, including coworkers and the general public.
- Ability to communicate clearly and effectively.
- Ability to establish and maintain relationships with the general public.
- Ability to resolve problems.
- Ability to use and explain the proper use of parking facilities and equipment.
- Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.
- $18.23/ hour
- Schedule: Various Workdays, Various Shifts (Morning, Afternoon, and Evening)
- Location: Various Parking Lots & Garages in the Downtown Area
Job Summary
Full Time
Business Services
$33k-43k (estimate)
03/08/2024
05/07/2024
ihcus.com
EL PASO, TX
25 - 50
2002
ROSA SANTANA
$10M - $50M
Business Services
Related Companies
About Integrated Human Capital
Integrated Human Capital delivers fast, flexible and innovative staffing solutions to companies of all sizes in the United States and Mexico, from Fortune 500 companies to small and large enterprises. IHC is a proud minority and woman-owned company, founded in Texas in 2002 by CEO Rosa Santana to serve the unique needs of the cross-border market. Today, IHC has expanded its footprint across 14 domestic states and 10 states in Mexico. IHCs team of recruiting and workforce professionals have a combined 209 years of experience in the staffing industry. We have successfully placed thousands of tal...ented workers with companies across all industries in the United States and Mexico.
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