Job Summary:
This position is part of a team which provides courteous and efficient customer service to clients and staff. The position supports corporate and program operations with services through a variety of administrative support functions.

Duties:
-v Greets and registers clients for appointments and contacts program specific staff of their arrival.

v Collects and routes all paperwork that is dropped off in the office lobby.

v Accepts rental payments and provides receipts.

v Answers telephone calls and responds to inquiries concerning programs, services, and operations.

v Enters client data into computerized program data base.

v Maintains office supplies inventory.

v Receives and processes incoming mail and outgoing mail.

v Provides assistance with special projects.

v Conducts annual client background checks.

v Initiates annual verifications of client data.

v Reviews and notarizes client documents for ICS programs.

v Participates in team meetings.

v Engagement in company sponsored events (i.e., Ladder of Hope)

Requirements:
v Prefer Associate Degree in Administrative Professional Program and/or Customer Service Certificate.

v A Wisconsin Notary or ability to obtain it would be beneficial.

v 1-2 years of experience in a Customer Service capacity preferred.

v Experience with underprivileged or otherwise disadvantaged groups of people is beneficial.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Ability to Commute:

• Green Bay, WI 54304 (Preferred)

Work Location: In person