11 customer service sales representative Jobs in portsmouth, va
Smart Solutions is Hiring a Customer Service Representative Near Portsmouth, VA
As a Customer Service Representative, you will be the frontline ambassador for our brand, ensuring a positive and seamless experience for our valued customers. This role is ideal for individuals who are passionate about customer service, possess excellent communication skills, and thrive in a dynamic and collaborative environment.
Key Responsibilities:
- Respond promptly to customer inquiries.
- Provide information about products, services, and resolve customer concerns or issues.
- Investigate and resolve customer complaints, escalating issues when necessary.
- Strive to find effective and creative solutions to meet customer needs.
- Stay informed about company products, services, and promotions.
- Maintain accurate and detailed customer records in the company database.
- Document customer interactions, feedback, and resolutions for continuous improvement.
- High school diploma or equivalent; college degree is a plus.
- Previous experience in customer service or a related field is advantageous.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to multitask, prioritize, and manage time effectively.
- Competitive salary
- Opportunities for professional development
- Positive and collaborative work culture
Job Summary
Full Time
$34k-43k (estimate)
04/26/2024
05/09/2024
smart-solutions.com
MONONA, WI
50 - 100
1996
Private
JACKIE MORTELL
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About Smart Solutions
Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
